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Extended Stay America - San Ramon - Bishop Ranch - East
- Hotels
- San Ramon, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for guests of the hotel. Fixed Schedule Monday – Friday to Bishop Ranch 1 & 3 for GE (General Electric), Chevron Corporate and PG&EFree grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for... read more
Location details
2100 Camino Ramon, San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good enough, don't expect much Staff was very professional and courteous. Location is excellent. The property looks really nice on the outside and it is easy to find parking. That said, the room smelled like cigarettes' smoke and the floors were dirty. The room was comfortable enough, absolute bare bones - which is unusual for the area. Overall, good enough for its purpose; if all you need is a place to crash for the night.
Business response:
Thank you for your review. We are happy to know you liked our courteous associates as well as our ideal location. However, we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
The staff at the hotel do a fantastic job in all aspects. My stay is always wonderful.
Proximity to amenities is good.
Business response:
Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Cleanliness
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you had a wonderful stay with us and liked our well-kept property. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Very pleasant! Payal welcomed me at the hotel. She was pleasant and very attentive to my comfort. I was only there for one night but it was a very pleasant stay.
Business response:
Kathryn, we are flattered by your kind review of Extended Stay America. Team members like Payal are a perfect example of the passionate spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management
The location and the staff
It's a nice place but staff needs to get their stuff together. I came in around 930 and checked in. The check in was awkward because the lady wasn't explaining anything. Wasn't saying anything about deposit and i asked. Check in took longer than I hoped. I left to get food that same night and when i got back for no reason, my key didn't work anymore. There was an older latina lady who didn't know what she was doing and made me wait while she was finishing her conversation on the phone. She asked me for my id and room number ... read more
Business response:
Thank you for staying with us and for your review. It is nice to know you liked our well-kept property. However, we apologize for the concerns you had with our service and for any frustration this caused. Providing exceptional hospitality to every guest is our top priority; therefore, we regret that this was not your experience. Your comments are appreciated and will share them appropriately. We value your business and hope you and your girlfriend will stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Ramon - Bishop Ranch - East
How is Extended Stay America - San Ramon - Bishop Ranch - East rated?
Extended Stay America - San Ramon - Bishop Ranch - East has a 4.5 star rating with 1,050 reviews.
When is Extended Stay America - San Ramon - Bishop Ranch - East open?
Extended Stay America - San Ramon - Bishop Ranch - East is open now. It will close tomorrow at 12:00 a.m.