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Extended Stay America - San Ramon - Bishop Ranch - West
- Hotels
- San Ramon, CA
About this business
Location details
18000 San Ramon Valley Blvd., San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Reserved a room with 2 Queen beds as there were 4 adults staying in that room. When we arrived, our room had been given to someone else or the prior occupant stayed beyond planned. The night clerk gave us a second room instead because of the mistake. Overall stay was good, but this hotel has some serious deferred maintenance and updates that need to be made.
Business response:
Dear Jeff, We apologize for the inconvenience regarding your room allocation. We are glad our night clerk could accommodate you with another room. Thank you for recognizing the overall positive aspects of your stay. Your feedback on maintenance and updates is duly noted, and we are committed to improving. We appreciate your understanding and hope to welcome you back to Extended Stay America for an even better experience in the future.Sincerely,Hotel Management
Unit was very clean and modern, was very satisfied with the bed! The bed was the most comfortable I've ever slept in any motel. Good job.
Great customer service. Clean rooms. Easy to find.
Business response:
Dear Sophin, Thank you for choosing us and sharing your experience. We are delighted you enjoyed your stay at Extended Stay America! Our top priority is providing excellent customer service and clean, easily accessible rooms, and we are glad we could achieve this for you. We look forward to welcoming you back for another wonderful experience!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Ramon - Bishop Ranch - West
How is Extended Stay America - San Ramon - Bishop Ranch - West rated?
Extended Stay America - San Ramon - Bishop Ranch - West has a 3.3 star rating with 2,092 reviews.
When is Extended Stay America - San Ramon - Bishop Ranch - West open?
Extended Stay America - San Ramon - Bishop Ranch - West is open now. It will close tomorrow at 12:00 a.m.