This profile has been claimed by the business owner or representative.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for guests of the hotel. Fixed Schedule Monday – Friday to Bishop Ranch 1 & 3 for GE (General Electric), Chevron Corporate and PG&EFree grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for... read more
18000 San Ramon Valley Blvd., San Ramon, CA, 94583, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Staff was very friendly and attentive! Would recommend too family and friends.
Business response:
We are incredibly pleased you enjoyed your stay at Extended Stay America. It was a delight to know you were highly impressed with the courteous service provided by our associates. Your recognition is appreciated as it motivates us to keep up the good work. Thank you for your generous review, and we look forward to serving you in the future. Sincerely, Hotel Management
ur stay Room was clean. Bed very comfortable. Outside atmosphere not so good. Very loud by other people staying there. Cigarette all over the place and homeless people with their carts
Business response:
Madeleine, thank you for your review. We are happy to know you liked your clean and comfortable accommodations. However, we are sorry for the inconvenience you had due to the other guests on the property. We wish we had the opportunity to resolve this while you were. On behalf of everyone here, we invite you to revisit us for a much better experience. Sincerely, Hotel Management
Okay Stay Couple of pet peeves. I was charged a per day pet fee when for my whole stay, (16 days) my room wasn't cleaned once. You are charging a pet fee because they make such a mess, but you didn't even clean my mess. Seems a bit backwards. Secondly, I am a non smoker. Smoking is not to occur 25 ft close to a building. Why would there be cigarette butts in front of my door, on the stairwell, and in the hand of the person passing me on the stairs. If you look at the stairs, you will see extinguished butts all over the stair... read more
Business response:
Jacquelyn, thank you for your review. We regret your disappointment with our pet fee and for the issues you encountered. Keeping the well-being and safety of our guests in mind, we have modified our housekeeping processes at this time to provide you with choices for when and how we clean your room. Our front desk is available to make arrangements based on your requirements. Even though we are a non-smoking hotel on a rare occasion, some guests do not comply. We appreciate you bringing this to our attention so we can address ... read more
Business response:
Thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Business response:
Mike, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
My go to place when I'm in the area 👍
Business response:
Danielle, thank you for letting us know your visit to Extended Stay America was perfect in every way once again. It is always a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very basic. Just what was needed. Kitchenette has no utensils... likely due to the health restrictions these days
Business response:
David, thank you for choosing Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. Kindly note, to ensure the cleanliness of kitchenware they are kept at the front desk and are delivered to your suite upon request. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Sonya, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Very clean and has everything needed. Not a bad location either
Business response:
Robby, thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location as well as our fresh and comfortable suites. We look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - San Ramon - Bishop Ranch - West has a 4.2 star rating with 1,253 reviews.
Extended Stay America - San Ramon - Bishop Ranch - West is open now. It will close tomorrow at 12:00 a.m.