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Extended Stay America - San Ramon - Bishop Ranch - West
- Hotels
- San Ramon, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for guests of the hotel. Fixed Schedule Monday – Friday to Bishop Ranch 1 & 3 for GE (General Electric), Chevron Corporate and PG&EFree grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for... read more
Location details
18000 San Ramon Valley Blvd., San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I stayed here for 9 Days, Nice Staff , my room was clean. The beds are a Lil uncomfortable. But overall I would stay here again.
Business response:
Michelle, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Sofa bed was way to small. Room was clean & nice. TV was okay. Not a bad choice at all.
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall and liked your spotless, comfortable room. But it seems we missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Blessed to have found this hotel during evacuation We had a MADATORY EVACUATION due to the Kincaid Fire. So we are VERY grateful to have found your hotel and the staff were all very, very nice and helpful. For this I am grateful we were blessed. The room was great but it was filthy! The sheets/pillows/bed was perfect. The lounge chair was filthy black towel from ME cleaning it. The wand on the curtains was black with filth. The bathroom floor was filthy. So therefore I was not sure what else was dirty if you know what I mean... read more
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are sorry to hear of the circumstances for your trip, however, it is gratifying to know that our team members could make you feel comfortable and well cared for during your entire stay. We will share your compliments Sebida and Geeta. Having said that, we are sorry for the cleanliness issue you experienced in your room. Your concerns have been immediately brought to the attention of our housekeeping for review and act... read more
Average hotel. Work for our type of trip.
Business response:
Jason, thank you for selecting us on your trip to our city. We are glad you liked our offerings and that you had a pleasant stay. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
The staff members i interacted with were friendly, caring, and paid attention to detail. There was a small problem with setting up my room, the front desk hostess helped me move my belongings to another room and was quite apologetic. The rooms show a lot of use but are kept clean. For the price this place is great.
Business response:
Jay, thank you so much for the valuable comments about our hospitality. It was such a pleasure knowing you had an excellent stay in your clean accommodation and the highlight of your experience was the exemplary service provided by our front office team. Our associates have thanked you for praising their efforts. Please visit Extended Stay America soon for another memorable stay. Sincerely, Hotel Management
I loved the clean stove & refrigerator. The personnel was very friendly.
Business response:
Thank you for choosing Extended Stay America. It is a pleasure to know you loved your fully equipped kitchenette and our courteous service. We enjoyed having you as our guest and look forward to welcoming you again on your next visit to our area. Sincerely, Hotel Management
I liked the refrigerator, that was helpful. The TV was lousy, the channel selection bad, the hair dryer didn't work but I generally liked it
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us and liked your fully-equipped kitchenette, we are sorry for the issue you had with the television and hairdryer. Your feedback will be shared with the appropriate team members to improve our future guests’experiences. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Ramon - Bishop Ranch - West
How is Extended Stay America - San Ramon - Bishop Ranch - West rated?
Extended Stay America - San Ramon - Bishop Ranch - West has a 4.2 star rating with 1,253 reviews.
When is Extended Stay America - San Ramon - Bishop Ranch - West open?
Extended Stay America - San Ramon - Bishop Ranch - West is open now. It will close tomorrow at 12:00 a.m.