Extended Stay America - San Ramon - Bishop Ranch - West

Dixie 

on Expedia

11 years ago

I booked two rooms as going to a 85th birthday party. Our room was fine but my son's w/family was not. At end of stay I was offered a free night at another time for a one night stay. Thanks 

Dawn 

on Expedia

11 years ago

Great area. Large clean rooms. 

Anonymous 

on Expedia

11 years ago

About what I expected. The kitchenette would have been convenient had I been staying longer than one night. 

Anonymous 

on Expedia

11 years ago

Great hotel just poorly trained hotel staff Got there late and hotel was running night audit that seemed like hotel needs to wait till after 11 when check in ends. Hotel concierge didn't tell us or other guests where our room was At and all of us were out searching where our rooms were at. Once we got past there hotel is very nice and great rooms they just need to improve in the other areas 

Ant 

on Expedia

11 years ago

Check your receipts Disclaimer: I'm sure my experience here was not average, and my issues were partly my fault. Overall, not a great experience, but the rooms (despite the smell in mine) were well furnished and comfortable. I unintentionally booked a "smoking" room. I was surprised at check-in and they had no more non-smoking rooms (at the rate I paid for of course). I waited a while for the attendant to check me in (he was inundated with calls (complaints) when I arrived. He told me he'd send up "spray" if it was really ba... read more

Anonymous 

on Expedia

11 years ago

Convenient and Reasonably Priced Since I was driving and didn't arrive at the hotel until 10 pm, I thought the rigid 11 am check out time was a little unreasonable. 

Anonymous 

on Expedia

11 years ago

I was very disappointed that the fitness room was being repaired and no alternate solutions were offered or that I was altered to the situation prior to checking in. I might have made alternative plans.I travel for business and having access to a fitness room and location for work were the reasons I picked this hotel.