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Extended Stay America - San Ramon - Bishop Ranch - West
- Hotels
- San Ramon, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for guests of the hotel. Fixed Schedule Monday – Friday to Bishop Ranch 1 & 3 for GE (General Electric), Chevron Corporate and PG&EFree grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for... read more
Location details
18000 San Ramon Valley Blvd., San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Perfect get away for me an my girlfriend Excellent consumer service room clean relaxing an perfect location
Awesome staff Awesome service, great staff but found a public hair on a towel.
Business response:
Thank you so much for sharing your experience with us. We are glad to read that you received such great service from our staff; however, I am sorry to read that there was a cleanliness issue with one of your towels. In response to your review, I will be coaching my staff on our inspection standards to ensure that your experience is not repeated. Once more, thank you for your review. Thank you for choosing Extended Stay America. We hope to see you again soon.
Good price, good location, ok room For the price, I wasn't expecting much in terms of comforts and conveniences. I was pleased that despite arriving 2 hours after their desk closed, the hotel got me into my room. I was displeased that the clerk couldn't give me a room key until the morning; he "didn't have access" to the key encoding system. There was no coffee maker in the room, but there was a kitchenette with stove and fridge. If I had been staying for more than an evening, I would have taken advantage of these useful fea... read more
Business response:
Thank you so much for sharing your experience with us. I am pleased to rad taht we were able to provide you with a clean, comfortable room at a great price. Still, we appreciate you letting us know that the night staff was not able to fully accommodate your check-in. I will work to ensure that all employees are fully trained on how to check-in guests. We really appreciate you providing us with your feedback. Thank you for choosing Extended Stay America. We hope to see you again soon.
nice area It is a nice clean place. I also like the location too. But there is no elevator here. So you do not want to get a room on 3rd floor if you have lots of things to carry.
The ad said breakfast included. Breakfast was a rack of oatmeal packets and some coffee in the lobby. Not what I expected. The front door to the room was left open and we checked in at 11:30pm. Luckily, we had already paid for the room, because the front office staff was in the middle of their nightly audit and we were told we would have to wait until they were done. When we explained we had already paid, the staff let us check in.
Business response:
Thank you for providing us with details about your stay. I do apologize that the front door to your room was left open when you arrived. I will be working with my staff to ensure that rooms are not left open at our hotel to prevent this from happening again. As well, I regret to read that our grab-and-go breakfast did not meet your expectations. Your feedback will be helpful to us as we continually work to improve our breakfast selection. Thank you for sharing your experience with us. We would love to have another chance to ... read more
I booked two rooms as going to a 85th birthday party. Our room was fine but my son's w/family was not. At end of stay I was offered a free night at another time for a one night stay. Thanks
Business response:
Thank you for taking the time to write a review of your experience with us. We are glad that you enjoyed your room; however, we are disappointed to hear that your son did not have the same experience. We will work with our staff to make sure your son's experience is not repeated. Thank you again for bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
Great area. Large clean rooms.
Business response:
Dawn - Thank you for taking the time to write a review of your stay. We are glad that you enjoyed our location and your spacious room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - San Ramon - Bishop Ranch - West
How is Extended Stay America - San Ramon - Bishop Ranch - West rated?
Extended Stay America - San Ramon - Bishop Ranch - West has a 4.2 star rating with 1,253 reviews.
When is Extended Stay America - San Ramon - Bishop Ranch - West open?
Extended Stay America - San Ramon - Bishop Ranch - West is open now. It will close tomorrow at 12:00 a.m.