Extended Stay America - San Ramon - Bishop Ranch - West

Steve 

on Expedia

12 years ago

Practical hotel I was disappointed that there was no glass nor cup in the kitchen or bathroom and no shampoo nor hand lotion, etc....very basic setup. Also, did not use the minimal continental breakfast since no juice available....breakfast included is misleading. 

Grant 

on Expedia

12 years ago

Bake-R-Freeze The only problem I had during my stay was with the climate control system. It was one of those systems I call "Bake-R-Freeze" climate control. A guest has only two choices, to bake or to freeze. 

risenheir 

on Expedia

12 years ago

Nice place to stay for the event! Only complaint was we had to ask the staff to replenish some items from the coffee bar, but the staff seemed friendly. 

anjali 

on Expedia

12 years ago

Devon, who was the clerk on duty at the front desk when I checked in, was so wonderful, welcoming, positive, cheerful...just great!!! She is a great role model for all of your hotels!!! 

Ruth 

on Expedia

12 years ago

Unreliable cleaning service The front desk service was good. However, due to no show of the cleaning clew, I almost didn't get my room even I have booked it and checked in 1.5 hour after the official check-in time. 

rb 

on Expedia

12 years ago

Better than most Extended Stays Inn. 

Ian 

on Expedia

12 years ago

Room in a pinch This hotel was OK. It might be remodeled, but looks like from the 50's to the 80's. I had asked for a non-smoking room, yet Hotels.com booked me a smoking room. Not cool. At ESA, the first room they tried had no microwave and the stove was all torn apart. The next room they had to scavenge a stove element so I could cook. Totally not impressed. 

Anonymous 

on Expedia

12 years ago

Great place to stay with a great staff. The staff was great. Especially Devon the desk clerk and Brett in maint. We had some minor issues and these two were great. Staff is more important than the physical plant. As long as it is clean and smell good my focus is always more on how I am treated by the staff. These two could work for me anytime.