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Extended Stay America - Santa Barbara - Calle Real
- Hotels
- Santa Barbara, CA
About this business
Location details
4870 Calle Real, Santa Barbara, CA, 93111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beds were very uncomfortable
Business response:
Dear Guest, Our main priority is to provide a comfortable stay; therefore, we apologize that you were not fully satisfied with our beds. We understand how important a restful night’s sleep is, and we will share your comments about the bedding with our team for review. Your input is valuable to us, and we hope to have the opportunity to provide you with a much more relaxed experience in the future. Sincerely, Hotel Management
The hotel was well priced for the area, but there are a couple of things worth noting. The kitchen does not have a dishwasher. If you’re planning to cook and use the kitchen, be sure to let the front desk know at check-in that you’ll need a set of utensils, cooking pans, and shower gel, as these items are provided upon request and are not automatically placed in the room. Also, breakfast is limited to a grab-and-go option with oatmeal, granola bars, muffins, and coffee — there is no breakfast buffet. It would be great if the... read more
Business response:
Dear Guest, Thank you for choosing to stay at Extended Stay America and for taking the time to share your thoughts. We are delighted to see from your rating that you had an enjoyable overall experience during your visit and hear that the pricing met your expectations. However, we are sorry that our complimentary grab-and-go breakfast selections didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Y... read more
Clean room, friendly front desk during check in, Aaron! Amenities are available for cooking utensils and shampoo/body wash, have to ask front desk. We didn’t need them but good to know. This hotel was near everything that we wanted to do. We will definitely be back!
Business response:
Dear Guest, A welcoming arrival really sets the tone, and we’re glad that first impression stood out for you. It’s great to know the location made exploring easy and that helpful options were available if needed. At Extended Stay America, we aim to make every visit comfortable and convenient from start to finish. Thank you for sharing your experience. We truly appreciate it and look forward to seeing you again on your next trip. Sincerely, Hotel Management
Very nice room & staff.
Equipe gentil,café da manhã ,nem se pode falar que tem café da manhã.Coisa boa que tem uma pequena cozinha
Business response:
Dear Guest, Thank you for sharing your feedback. We appreciate the kind mention of our team and are glad the in-room kitchen added some convenience during the stay. We regret that the breakfast did not meet your expectations. It is intended as a light and convenient option, and we understand it may have felt limited during your stay. Your comments are valuable, and we will certainly review ways to improve this offering for a better start to the day. We value the opportunity to host you and would be happy to welcome you back ... read more
Frequently asked questions about Extended Stay America - Santa Barbara - Calle Real
How is Extended Stay America - Santa Barbara - Calle Real rated?
Extended Stay America - Santa Barbara - Calle Real has a 3.6 star rating with 2,288 reviews.
When is Extended Stay America - Santa Barbara - Calle Real open?
Extended Stay America - Santa Barbara - Calle Real is open now. It will close tomorrow at 12:00 a.m.