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Extended Stay America - Santa Barbara - Calle Real
- Hotels
- Santa Barbara, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4870 Calle Real, Santa Barbara, CA, 93111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
No Frills No frills hotel--and when I say no frills, I mean NO frills. No ice in the hotel. Fridge is full sized but didn't keep anything cold, and it was on the coldest setting (though the freezer did freeze our water bottles). Overall: felt like a dorm room. Serviceable; not cozy. Hotel staff was very accommodating.
Business response:
Jaclyn, thank you for your review. Although you enjoyed our friendly service, we are sorry we fell short of exceeding your expectations. We value your feedback as it will help us improve our guest experience moving forward. We appreciate your business and hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Comfortable The hotel was clean and comfortable. The service clerk in the evening was very nice and helpful. In the morning, I went downstairs for some coffee there was a new lady at the front desk who seemed to be in a bad mood when I asked her were the muffins were. As I was preparing my coffee I’m guessing an employee called in to say they weren’t coming in and she slammed the phone down upset. That was uncomfortable. Other than that everything else was great
Business response:
Frances, thank you for posting a review of your stay at Extended Stay America. We're glad to know you liked our well-maintained property and that you were pleased with the service provided by our evening staff. However, we're sorry for the inconvenience you had due to one of our associates. We hope this did not overshadow your otherwise positive experience, and we look forward to seeing you again soon. Sincerely, Hotel Management
La estadía fue casi perfecta , lo único que no me gustó es que no hay desayuno ,solo café y muffin , x lo demás todo bien . Volveremos .
Business response:
Walter, thank you for taking the time to review your stay with us at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
A lot of litter in parking lot, could have been do to windy conditions. Trees and schrubs are very nicely taken care of
Business response:
From your rating, it appears you had a great time here. Your feedback regarding the parking has been shared with the appropriate department to ensure such issues are not repeated. We appreciate your business and hope to see you again to Extended Stay America. Sincerely, Hotel Management
Nice place The location was easy access to the freeway and food options
Business response:
Miriam, thank you for staying at Extended Stay America. We are delighted you a great time here and that our location was perfect for your needs. It was a pleasure having you as our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Muffins and bad coffee for breakfast, very noisy. Probably wouldn't stay again. Room is clean, water in shower doesn't get hot
Business response:
Thank you for being our guest. We are sorry for the issues you encountered and regret the inconvenience it caused. We have alerted our maintenance team about the shower, and they will check the water temperature. Also, we will share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Santa Barbara - Calle Real
How is Extended Stay America - Santa Barbara - Calle Real rated?
Extended Stay America - Santa Barbara - Calle Real has a 4.2 star rating with 1,496 reviews.
When is Extended Stay America - Santa Barbara - Calle Real open?
Extended Stay America - Santa Barbara - Calle Real is open now. It will close tomorrow at 12:00 a.m.