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Extended Stay America - Santa Barbara - Calle Real
- Hotels
- Santa Barbara, CA
About this business
Location details
4870 Calle Real, Santa Barbara, CA, 93111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Visiting friends
Business response:
Ann, thank you for choosing Extended Stay America while here for visiting friends. It’s a pleasure to know you enjoyed your stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The staff was really friendly and helpful. The room had an musty smell and the shower was leaking. The included “breakfast” is basically instant oatmeal and wrapped muffins and coffee, which was disappointing.
Business response:
Thank you for being our guest. We are pleased to know you liked our associates, but we are sorry for the cleanliness & maintenance issues you encountered. We have shared your feedback with the appropriate team so that we can improve our service and facilities going forward. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. Thanks again, and we hope to welcome you back in the future for a much better experience. Sincerely, Hotel Management
the staff at the property were great! the hotel had a funky smell in certain areas the room was never cleaned, I had expressed to the hotel that we wanted our towels and linen cleaned (like any other hotel) however the hotel said they didnt note this down breakfast was just muffins, oatmeal, and granola bars + coffee. very simple but still better than nothing amenities very bare. no pool/tub and no gym
Business response:
Thank you for reviewing your stay. We are sorry for the odor issue you encountered and regret you were unaware of our housekeeping policy. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. On a positive note, we are pleased to know you liked our associates. We appreciate your feedback and look forward to seeing you again at Extended Stay America... read more
Smallest free breakfast & not much hot water Pros: Weather was cool. Area is quiet. Plenty of parking spaces. Across from Inn-N-Out. Nice little relieve area for your fur baby (dog). Cons: A little hard to find. Breakfast was barely anything at all, just muffins and coffee. No wonder it’s free. Flooring made of hardwood so you can hear every movement and creaking. No sign available to be placed on the door for “Do not disturb”. And hot water pressure was terrible. Water never did heat up to hot temperature. Showered with ba... read more
Business response:
Thank you for your review. We are glad you liked our peaceful location and surrounding area. However, we are sorry you had some issues during your stay. We take these concerns seriously, so thank you for letting us know. Our goal is to provide a relaxing and comfortable stay for every guest, and we hope to prove this to you on a future visit. Thank you again for being our guest. Sincerely, Hotel Management
Good Locate coffeeion, they ran out of creamer for th
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Santa Barbara - Calle Real
How is Extended Stay America - Santa Barbara - Calle Real rated?
Extended Stay America - Santa Barbara - Calle Real has a 3.6 star rating with 2,217 reviews.
When is Extended Stay America - Santa Barbara - Calle Real open?
Extended Stay America - Santa Barbara - Calle Real is open now. It will close tomorrow at 12:00 a.m.