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Extended Stay America - Santa Rosa - South
- Hotels
- Santa Rosa, CA
About this business
Location details
2600 Corby Ave., Santa Rosa, CA, 95407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's ok but could have been better. Door hard to close. Tub and sink in bathroom missing stoppers. TV channels faded in and out thru out the day and night. Bed was comfortable and the heater/cooler was out (had to reset the plug). Room seemed clean.
Business response:
Rex, thank you for being our guest. We are pleased you found your room clean, but we are sorry for the maintenance issue you encountered. We have taken note of your comments and have shared it with the appropriate team so that we can improve our facility going forward. Thank you for bringing this to our attention, and we hope to welcome you back in the future so that we can make it up to you. Sincerely, Hotel Management
Everything was just standard. I felt like the actual rooms were run down. Even though it says the rooms are smoke free. All I smelt was smoke from the people outside our room smoking
Business response:
Thank you for choosing our hotel. We apologize for the isolated incident you mentioned. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Santa Rosa - South
How is Extended Stay America - Santa Rosa - South rated?
Extended Stay America - Santa Rosa - South has a 2.9 star rating with 2,493 reviews.
When is Extended Stay America - Santa Rosa - South open?
Extended Stay America - Santa Rosa - South is open now. It will close tomorrow at 12:00 a.m.