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Extended Stay America - Santa Rosa - South
- Hotels
- Santa Rosa, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2600 Corby Ave., Santa Rosa, CA, 95407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Trashed cars in lot, lobby not very clean. Grounds not clean. I’m a little worried for my safety
Business response:
Dear Shelley, We're sorry to hear about your experience. Your safety is our priority, and we've already taken steps to address the issues you mentioned. Our team is committed to maintaining a clean and secure environment for all guests. We appreciate your feedback and hope to welcome you back for a better stay in the future.SincerelyHotel Management
The kitchen sink is not finished. One side has a hole in it, the countertop has a cut out square for a patch. There were no ice trays in the freezer. There’s only one trashcan for the entire unit, the light in the bathroom doesn’t work.
This is a perfectly acceptable, cheap spot right off of highway 101. Close to wine country and close to San Fran. The kitchenette would be great if you were staying for a few days.
Business response:
Dear Julia, We are glad you found our location convenient and enjoyed the amenities like the kitchenette. It's great to hear that our hotel served as a comfortable and affordable base for your travels. We appreciate your positive feedback and hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Management
Although my room was clean, it had a very very strong odor of wet dirty bleach. I had to ask for another room, but unfortunately it was all booked. I did end up getting a towel from restroom and watered it down and cleaned the floors to remove the excess bleach which was causing eye and nose irritation.
Business response:
Dear Jose, We apologize for the inconvenience you experienced during your stay. While we are glad your room was clean, we regret falling short of providing you with a fresh environment. Your comfort and well-being are paramount, and we understand the discomfort this caused. We apologize for not having an alternative room available. Your resourcefulness in addressing the issue is appreciated, and we will ensure measures are taken to prevent such occurrences in the future. We appreciate your understanding and hope to have the ... read more
Bueno
Business response:
Dear Vianey, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
The room was large and clean. Convenient location,
Business response:
Dear Patricia, Thank you for choosing us for your recent accommodation. We are pleased you enjoyed the spacious and clean room and our convenient location. Reviews such as yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcoming you back. Sincerely,Hotel Management
Very quiet and clean...
Business response:
Dear Kelera, Thank you for your positive feedback! We are delighted you found Extended Stay America quiet and clean during your stay. Providing a tranquil and hygienic environment for our guests is essential to us. Thank you again, and we hope you will choose us the next time you visit the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Santa Rosa - South
How is Extended Stay America - Santa Rosa - South rated?
Extended Stay America - Santa Rosa - South has a 4.2 star rating with 1,225 reviews.
When is Extended Stay America - Santa Rosa - South open?
Extended Stay America - Santa Rosa - South is open now. It will close tomorrow at 12:00 a.m.