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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Debby, we are delighted you had a great stay at Extended Stay America and you loved all aspects of our hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
The setting was nice. Room normal for inexpensive hotel. The shower was so discusting I couldn't use it. There was mold in almost every grout line and on several of the tiles, plus the shower curtain. When I showed it to room service, I was told they only have 15 min to clean the rooms!
Business response:
Dear Guest, thank you for taking the time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Best location for certain business travelers. No frills hotel close to intended destination. Quiet and clean rooms. Less than expected breakfast.
Business response:
Dear Guest, we are happy you were pleased with most of our location, but I am sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. I am confident you will have a better experience. Sincerely, Hotel Management
+ants, all kitchen items are not in room . Have to ask for them at front desk.
Business response:
Robert, we apologize and regret the inconvenience caused due to the cleanliness issues you encountered in your room. Also, we are sorry for as you didn't like our kitchenware policy. We have checklists in place to inspect every suite after it has been serviced. We are working with our housekeeping and pest control teams to reiterate the importance of our daily checklists to ensure this isn't repeated. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Good hotel Good overall. Neat and lots of parking. Rooms were spacious.
Business response:
Thank you for evaluating your stay at Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Business response:
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
jessica, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Kitchenette? For a kitchenette you would think there would be at least a coffee maker and cups. There wasn't so much as a glass for water, every cupboard was bare. If they aren't going to furnish it, even minimally, why take up the space with a kitchenette? There were 2 small plastic cups in the bathroom and no amenities except for a small bar of soap and a teeny little bottle of shampoo, all for 4 people. The room was extremely cramped. "Breakfast" was day old muffins in wrappers and lousy coffee. It was very disappointing,... read more
Business response:
Thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk, and I have shared your comments with my team for improvement. We also regret any other inconvenience caused while you were here. We hope to welcome you back to ... read more
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 4.1 star rating with 1,253 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.