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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
jessica, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Kitchenette? For a kitchenette you would think there would be at least a coffee maker and cups. There wasn't so much as a glass for water, every cupboard was bare. If they aren't going to furnish it, even minimally, why take up the space with a kitchenette? There were 2 small plastic cups in the bathroom and no amenities except for a small bar of soap and a teeny little bottle of shampoo, all for 4 people. The room was extremely cramped. "Breakfast" was day old muffins in wrappers and lousy coffee. It was very disappointing,... read more
Business response:
Thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk, and I have shared your comments with my team for improvement. We also regret any other inconvenience caused while you were here. We hope to welcome you back to ... read more
Room was clean and decent, pullout is very uncomfortable.
Business response:
Thank you for your candid evaluation. Although, we’re glad to know you liked your comfortable room, we’re sorry we missed meeting some of your expectations. We hope this problem will not overshadow your otherwise positive experience. It was a pleasure having you as our guest, and we hope to see you again on your next visit to Bellevue. Sincerely, Hotel Management
Business response:
Sharmela, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Jeffrey, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Great area and convenient but won't be back The room was not very clean. It didn't appear that the floor had been mopped as there was a lot of dust everywhere and quite a bit of mold in the shower. I dropped my ring and got down to get it and saw that there was a ton of trash under the bed.
Business response:
Deirdre, thanks for taking the time to share your review online. Although you liked our location, we apologize that we couldn’t live up to our promise of providing you with a clean room. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
No one was on reception when we arrived. Had to wait 30min before anyone arrived to get checked in. Apart fro this, room was comfortable and clean. Breakfast is disappointing
Business response:
Thank you for being our guest. Although you liked your well-equipped room, we are sorry for the front desk service issue you experienced and regret the inconvenience it caused. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. Thanks again, and we hope to have an opportunity to host you again so that we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 4.1 star rating with 1,273 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.