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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your 4-star rating. I am glad your overall visit was an enjoyable one. We value your feedback and hope to see you soon at Extended Stay America - Seattle - Bellevue – Factoria. Sincerely, General Manager
Great room for the price! Would absolutely stay again.
Business response:
We are delighted you chose to stay at Extended Stay America- Seattle - Bellevue – Factoria. It’s our pleasure knowing you loved our affordable rates and everything we offered. We can’t wait to welcome you back soon. Sincerely, General Manager
Easy to find Nice spacious, clean room! The front desk staff was very friendly and helpful!
Business response:
We are delighted you chose to stay at Extended Stay America - Seattle - Bellevue – Factoria. It's great to know you were impressed with your room and the service provided by our staff. Thank you for being our guest, and we look forward to your next visit. Sincerely, General Manager
Nice room with kithenette No real breakfast, just packets of oatmeal, packaged muffins, granola bars. We were happy with room but there were no dishes, cups, cutlery, or anything for the kitchenette.
Business response:
Jan, thank you for your feedback at Extended Stay America - Seattle - Bellevue - Factoria. We are happy to know you liked your room and that your stay with us was overall good. However, I am sorry for not meeting all of your expectations in regard to our grab-and-go breakfast and your in-room amenities. To ensure cleanliness for every guest, we keep the dishware at our front desk and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We hope to welcome you back... read more
Business response:
Thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
comfortable, the young gentleman at the front desk was GREAT!!! You should either promote him or give him a raise!
Business response:
Amy, we are delighted to know you had an excellent stay at Extended Stay America - Seattle - Bellevue - Factoria. Our staff is committed to providing excellent service, so our front desk team will be happy to know their efforts helped make your stay a great one. On behalf of everyone here, we invite you to come and visit us again soon. Sincerely, General Manager
Poor management Cat/Kat was great. She is the only pleasant person that works at Extended Stay. Seems like most of their employees are unhappy with their jobs and it reflects in the attitude. The shower was dirty, found a used bar of soap. Refridgerater didn't even shut and it was dirty. Dishes were left in front of our door from the person before us. When we checked out, the dishes were still on the ground.
Business response:
Thanks for evaluating your stay. We are so sorry we were not able to impress you and apologize for the issues you encountered while here. Your feedback will be taken as a tool to revisit our procedures and to improve our service and facilities going forward. We hope you will give us another chance to provide you with the hospitality you deserve. Thanks again for your feedback. Sincerely, General Manager
Bellevue good hotel for the class. No frills. Staff was nice and it was clean, but dated. About 3 miles from downtown.
Business response:
Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the staff being nice and the hotel being clean. As far as being dated, we are going to be putting in new furniture and doing some work in our full size kitchens before summer and should improve that area for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 4.1 star rating with 1,274 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.