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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quick Getaway for Seahawks Game The hotel is located close to a mall, AMC theater and fast food restaurants. There is no pool or gym room. No breakfast even though when i booked it, it said they offered a continental breakfast. It's more of grab and go breakfast like muffins, coffee, oatmeal and granola bars. Rooms are clean, updated and comfortable. Located right off the freeway and with lots of activities to do.
Business response:
Thank you for being our guest at Extended Stay America. It’s nice to know our location was convenient for your needs and that you liked your well-appointed room. We have also taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. We appreciate your business and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
location was great, but.... the room air was stale, I had to take lots of trash out.....eggs, milk, etc (trash can was overflowing under the sink, and not emptyied prior to my entry), I had to follow the smell to take care of it, bath tube did not drain....so standing water most mornings Location was Excellent, perfect for what I needed, but the room was not ready and room need some pumbling
Business response:
Thank you for taking the time to share your feedback. Although you liked our convenient location, please accept my apologies for your suite not being totally ready for occupancy. We aresure this was a result of miscommunication between our housekeeping and front office teams since a room should not be made available for occupancy until the cleaning process is complete and it has been inspected by a supervisor. We take great pride in the service, cleanliness and maintenance of our hotel, andwe hope this isolated incident will... read more
Hotel staff very helpful! The hotel staff were the best part about our stay. They were friendly and very helpful. The room was decent, better than expected. Air condition was too noisy though.
Business response:
Sheri, we appreciate you for taking the time to leave a feedback. We are glad that you liked our helpful associates and your room. However, we are sorry for the issue you had with the HVAC unit and the inconvenience it caused. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, General Manager
Room needed much repair The receptionist was nice. The AC in the room was broken & fixed the 2nd day. The toilet was leaking & fixed the 2nd day. The fan in the bathroom was broken & a part had to be ordered so we were asked not to use it. We booked 3 days to be close to relatives we were visiting. The staff did their best to fix things. There were no dishes, etc in the room. You had to ask for each item at the front desk. Inconvenient!!!
Business response:
Catarina, thank you for sharing your feedback. Although we are sorry for the issues you had and the inconvenience they caused, we are happy our team was able to resolve them all while you were here. We also apologize for your disappointment with our hotel policies. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Annis, we are thrilled to receive your complimentary rating. We work hard to make sure our guests enjoy every aspect of their visit, so review such as yours tell us that we are succeeding. We look forward to serving you again at Extended Stay America. Sincerely, General Manager
Business response:
Wow - Lloyd, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay pleasant in every respect. Sincerely, General Manager
Business response:
Thank you for visiting us. We are pleased you had an overall nice time being with us. However, please accept our apologies for not meeting your expectations. I hope you will give us another chance to impress you on your next trip Sincerely, General Manager
Business response:
Jeremy, thank you for sharing your complimentary rating. We appreciate you choosing Extended Stay America - Seattle - Bellevue - Factoria and hope to host you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 4.1 star rating with 1,273 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.