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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Location Clean room BUT Sink and tub drain were clogged. Had those two issues not been present rating would be better
Business response:
John, thank you for being our guest. Although you were overall satisfied with your stay, we are sorry for the maintenance issues you encountered in your room. We have shared your concerns with our maintenance team to make sure it fixed immediately. We regret the inconvenience caused and hope you will give us another chance to provide you with a much better experience. Sincerely, General Manager
The wife said the bed was hard, but it was fine for me. The air conditioner blows onto the bed, so I moved the chair closer to the air conditioner to block the air from blowing right on the bed.....
Business response:
It was a pleasure to have you as our guest at Extended Stay America - Seattle - Bellevue - Factoria. We are pleased to read you enjoyed your stay, but we regret if any inconvenience was caused to you and your wife. We value your feedback and hope to have the honor of hosting you both again soon. Sincerely, General Manager
Not as advertised/Poor customer service Unfortunately our stay was not as ideal as we had planned based on the room as advertised. We did not have a coffee/tea maker in room, which wasn't a huge deal. However the room advertises that we would have cookware, dish ware and utensils. The room had none of these. We went down to the lobby to see if these items were available. Nobody was available at the counter and there was a not stating they would be back at a certain time. We had to return to the lobby and the man at the count... read more
Business response:
We are sorry for your disappointment with the lack of amenities and for letting you down on your expectations. Normally our staff does a terrific job of responding to our guests’ needs, and in your case that did not happen. Rest assured we are following up on your concerns to ensure we are well poised to serve better moving forward. Please consider giving us another chance to redeem ourselves in the future. Sincerely, General Manager
スーパーマーケットに近いホテル 近隣のホテルに比べて安めのホテルです。ただし少し古い設備であることと、ハイウエイ側の部屋は車の音が気になります。歩いて５分くらいのところにモールがあり、日本食レストランやスーパーマーケットへ歩いて行けるのは便利です。
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant stay and that our location perfectly suited your needs. However, I am sorry we missed your expectations in regard to your room. I have shared your concern with my maintenance team to ensure it is fixed immediately. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back soon! Sincerely, General Manager
It was nice & relaxing
Business response:
Vitaly, it was a pleasure having you as our guest at Extended Stay America - Seattle - Bellevue - Factoria. We are delighted our hotel offers everything you need for you to enjoy a relaxing stay. We appreciate your kind feedback. Please come back and see us again soon. Sincerely, General Manager
Retro Motel Motel needs to be refreshed and modernized. A bit of a throwback.
Business response:
Cliff, thank you for your feedback. We uphold all of the brand standards for quality and service. I am so sorry that our hotel fell short of your expectations, and I thank you for bringing your concerns to my attention. I appreciate your feedback and candor. Sincerely, General Manager
Small but comfortable Small but comfortable room. Off beaten path location but safe and convenient. Good value for basic room
Business response:
Richard, thank you for choosing to stay at Extended Stay America - Seattle - Bellevue - Factoria. We are pleased to know you were comfortable here and that you found us to be a great value in the area. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
OK. But breakfast just have coffee,tea and some cup cake.
Business response:
Thank you for visiting at Extended Stay America - Seattle - Bellevue - Factoria. We are glad your stay with us was good, but I am sorry for not meeting your expectations in regard to our grab-and-go breakfast. We hope this did not overshadow your otherwise positive visit and that you will consider us again. Sincerely, General Manager
We had two very comfortable nights here. Would book again if in the area..
Business response:
Robert, thank you for being our guest at Extended Stay America - Seattle - Bellevue - Factoria. We are delighted to know you were comfortable here and that you were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 4.1 star rating with 1,273 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.