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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Well. No coffee maker. No ice machine. No plates. No napkins. No utensils. Yet, a kitchen. No usual comforts you find IN a hotel room.
Business response:
Thank you for sharing this review. We are pleased you had an overall nice stay. We would like to inform you that to ensure cleanliness of kitchenware upon check-in and as per our brand standards, these items are available at the front desk rather than leaving them in the room, and our team gladly delivers them upon request. We hope you will give us another chance the next time your travels bring you this way. Sincerely, General Manager
Great place with parking issues This is a great secluded location with many options for dining etc., but was very quiet. However, the employees from the offices across the street use the parking during work hours. I arrived around 3:30pm and had trouble finding a spot; there were only three on site, no parking on the street, and I have a large SUV. Most of the parking is labeled "compact. I observed many people in the morning parking and then walking across the street to work. Other than that it was fine.
Business response:
Laurel, thank you for staying with us. It’s a pleasure knowing you loved our location and enjoyed being with us. However, we are sorry you were not happy with our parking facility and the inconvenience it caused. We hope to have the opportunity of welcoming you back soon at Extended Stay America. Sincerely, General Manager
No Breakfast, smelly rooms, no Ice.......... So when we first checked in it was nice, then we found out they have no ice machines, none on the premises which is dumb as heck. The room smelled like mildew and stains all over the ceiling in the bathroom. There are no utensils in the room you have to go to the office and tell them what you need. The Stove top did not work, had to unplug the burner and the plug back in.No coffee pot...... The breakfast is snacks, nothing worth eating.....packaged muffins, granola bars and packag... read more
Business response:
Thanks for evaluating your stay. We apologize for all the inconvenience you encountered with regard to your room, our service and hotel policy. I have shared your concerns with the respective team so that they can do necessary. As we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We value your business and hope to welcome you back soon. Sincerely, General Manager
Hotel was nice and just what we needed. Great location, close to everything we could need. The only thing was that the sink looked like it hadn't been cleaned in a while, dried on food stuck to the bottom.
Business response:
Thank you for staying at Extended Stay America. We are glad you liked our location which was perfect for your needs. Your concern in regard to the cleanliness of sink has been shared with our housekeeping team for review and action. We hope you will give us another chance so we can serve you much better. Sincerely, General Manager
Room had no basic ammenitites had to purchase them from a local store, otherwise it was a good stay for the price.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a comfortable visit and that you liked the value we offer. We appreciate your kind review and hope to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Quick Getaway for Seahawks Game The hotel is located close to a mall, AMC theater and fast food restaurants. There is no pool or gym room. No breakfast even though when i booked it, it said they offered a continental breakfast. It's more of grab and go breakfast like muffins, coffee, oatmeal and granola bars. Rooms are clean, updated and comfortable. Located right off the freeway and with lots of activities to do.
Business response:
Thank you for being our guest at Extended Stay America. It’s nice to know our location was convenient for your needs and that you liked your well-appointed room. We have also taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. We appreciate your business and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
location was great, but.... the room air was stale, I had to take lots of trash out.....eggs, milk, etc (trash can was overflowing under the sink, and not emptyied prior to my entry), I had to follow the smell to take care of it, bath tube did not drain....so standing water most mornings Location was Excellent, perfect for what I needed, but the room was not ready and room need some pumbling
Business response:
Thank you for taking the time to share your feedback. Although you liked our convenient location, please accept my apologies for your suite not being totally ready for occupancy. We aresure this was a result of miscommunication between our housekeeping and front office teams since a room should not be made available for occupancy until the cleaning process is complete and it has been inspected by a supervisor. We take great pride in the service, cleanliness and maintenance of our hotel, andwe hope this isolated incident will... read more
Hotel staff very helpful! The hotel staff were the best part about our stay. They were friendly and very helpful. The room was decent, better than expected. Air condition was too noisy though.
Business response:
Sheri, we appreciate you for taking the time to leave a feedback. We are glad that you liked our helpful associates and your room. However, we are sorry for the issue you had with the HVAC unit and the inconvenience it caused. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 4.1 star rating with 1,253 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.