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Extended Stay America - Seattle - Bothell - Canyon Park
- Hotels
- Bothell, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
22122 17th Ave. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hoping for more Free WiFi not working. I had to terrible shoot with a 877 number to get it to work. Pool towels out. Loud guest in the court yard till almost 2 am. Free breakfast?..grab and go small muffins near the floor. Pretty sure the guests just took over the place while managment just met the demands.
Business response:
Thank you for your feedback. We are glad you enjoyed your overall stay, but we are sorry for not being able to meet all of your expectations. Reviews like yours are reminders of our need to constantly work to improve our service and facilities for our guests. We hope you will give us the opportunity to host you again on your next visit to our area. Sincerely, General Manager
Feeling just so so about our stay Our first room was filthy and stunk of incense. Our second room was a little cleaner, but not super clean by any stretch. The beds were not terribly comfortable and there was only 1 nightstand making it inconvenient for the person who had the side without the nightstand. The property itself was convenient to the highway. The staff were ok, but did not go out of their way to make you feel welcome. If the price were better I might stay again, but would probably look for a nicer place.
Business response:
Stephanie, thank you for evaluating your stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience is not typical of our service delivery, we obviously have room to improve, and I assure you we will. We truly regret the inconvenience caused, and please give us another opportunity to serve you with the hospitality you deserve. Sincerely, General Manager
Not enough towels This hotel is nothing fancy. It was clean and in a convenient location for us. My main complaint was that since the hotel provides housekeeping service only once a week, they should at least provide an adequate supply of towels. We (2people) were there 3 nights, and they only provided two bath towels. I assume if we had been there 7 nights, we would have had to make do with only 2 towels. To me, this is not adequate.
Business response:
Thank you for being a guest at our hotel. Although you liked our convenient location, we are sorry we missed meeting some of your expectations and regret the inconvenience it caused. Please know, fresh linens and towels along with any toiletries are available at the front desk and are always complimentary. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back soon! Sincerely, General Manager
One night was Enough Rooms were a bit on the small size, ours had a queen bed and sofa bed, the sofa bed needs to be replaced....mattress was in really bad condition. Other than that it was a comfortable stay for 1 night.
Business response:
Barbara, thank you for including us in your travel plans. We are happy you were overall pleased with your stay. However, we are sorry for the issues you encountered in your room. Our front desk is available to address issues such as this so we would have been happy to provide you with another room upon request. I would also like to inform you that, we have a variety of suite types available, and perhaps one of the larger suites will better meet your needs during your next stay. We hope the positive aspects of your visit will... read more
No breakfast. It was fine. Clean. Bed was fine. But when a continental breakfast is advertised - a granola bar, instant oatmeal, and/or coffee doesn't cut it. No muffins. No juice. That's it.
Business response:
Brenda, Thank you for your feedback, and your rating. We are happy to know you were mostly pleased with your stay with us. We know how important it is to start each day with a nutritious start, we are sorry our complimentary grab and go breakfast was not to your expectations. Our guests which do not have breakfast in their fully equipped kitchen typically find our breakfast bars, muffins, hot cereal, coffee and tea a perfect solution and a value add. It would be our pleasure to host you the next time you are in the Bothell a... read more
Excellent hotel, clean rooms, friendly staff and nice location
Business response:
Thank you for reviewing Extended Stay America- Seattle - Bothell - Canyon Park. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your room and our service. We appreciate your business and hope to welcome you back soon for another enjoyable stay. Sincerely, General Manager
Our stay at Extended Stay in Bothell, wa We weren't there very long but the room was clean, updated to modern look, bed was very comfortable, staff was pleasant and it was located in a decent part of town.
Business response:
Joe, thank you for being our guest and for your wonderful feedback! Our goal is to provide a clean and comfortable room and exceptional service by our staff, so we are glad we accomplished this during your stay. We hope you will visit again the next time you are in the area. Sincerely, General Manager
Business response:
Roderick, thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Just okay We got in really early in the morning & the night auditor was there. She wasn't super friendly but it was 330am. Our room which was very spacious. The overall room was clean but the chair at the desk looked like someone had an accident on it. There were only 2 bath towels in our room, even though we had indicated there would be 3 people staying. The breakfast wasn't what I had expected. I thought it would be a continental breakfast but it was granola bars, muffins & oatmeal. There was only a few items on the list, ... read more
Business response:
Thank you for taking the time to write a review of your stay. The incidents you described are unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we with your great feedback it will ensure your experience is not repeated. We hope you will give us a chance to make a better impression the next time you are in the area.
Frequently asked questions about Extended Stay America - Seattle - Bothell - Canyon Park
How is Extended Stay America - Seattle - Bothell - Canyon Park rated?
Extended Stay America - Seattle - Bothell - Canyon Park has a 4.1 star rating with 1,125 reviews.
When is Extended Stay America - Seattle - Bothell - Canyon Park open?
Extended Stay America - Seattle - Bothell - Canyon Park is open now. It will close tomorrow at 12:00 a.m.