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Extended Stay America - Seattle - Bothell - Canyon Park
- Hotels
- Bothell, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
22122 17th Ave. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We stayed during a storm when our house had lost power. The hotel was busy with lots of people who were also affected by the storm. Staff members were very helpful and friendly considering all the circumstances!
Solide
Business response:
Dear Marco, Thank you for your feedback. We’re glad to hear that your experience with us was solid and met your expectations. Our team strives to provide reliable and consistent service, and it’s great to know we achieved that during your stay. We appreciate you choosing to stay with us and look forward to welcoming you back soon for another dependable and enjoyable visit. Safe travels, and we can’t wait to welcome you back to Extended Stay America!Sincerely,Hotel Management
Staff were very friendly and provided extra blankets and pillows when we asked for them. There were dogs in rooms beside us but could not hear them once we were in our room. Cons were this is an older place and definately needs new mattresses. Ours were stained and pretty worn out. Refridgerator did not work and freezer was only half working. Took all night to freeze a tray of ice.
Business response:
Dear Risa, Thank you for taking the time to share your experience. We're pleased to read our staff was able to accommodate your requests and that you found the room peaceful. However, we sincerely apologize for the issues you encountered with the mattress and refrigerator. We understand how important these details are for a comfortable stay, and your feedback will help us address these concerns. We hope you’ll give us another opportunity to welcome you back for an improved experience in the future.Sincerely,Hotel Management
People were very nice. Private. With the pets being allowed, smells are expected but could be handled better.
Business response:
Dear Brian, Thank you for taking the time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards; therefore, we apologize that this was not your experience. We appreciate you letting us know what you enjoyed and also how we can improve.We hope to see you again and have the opportunity to make your next stay perfect in every respect.Sincerely,Hotel Management
Good
There was only one staff person at check-in. There were instructions to dial zero on the house phone, after which we waited several minutes for the person to show up. I went back down to request a hair dryer and the staff person never showed up.
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during check-in and for the lack of timely assistance with your request. This does not reflect the level of service we strive to provide. Your comments have been shared with our team to ensure better responsiveness in the future. We hope to have the opportunity to welcome you back and provide an improved experience on your next stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bothell - Canyon Park
How is Extended Stay America - Seattle - Bothell - Canyon Park rated?
Extended Stay America - Seattle - Bothell - Canyon Park has a 4.1 star rating with 1,177 reviews.
When is Extended Stay America - Seattle - Bothell - Canyon Park open?
Extended Stay America - Seattle - Bothell - Canyon Park is open now. It will close tomorrow at 12:00 a.m.