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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
923 228th St. SE, Bothell, WA, 98021, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Very good
Business response:
Dear QUNYI, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
You get what you pay for, and this room was just that. Not terrible, and great customer service!
Business response:
Dear Aleada, We are incredibly pleased you enjoyed your stay at Extended Stay America and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit the city.Sincerely,Hotel Management
It was nice. They didn’t clean out the refrigerator, and someone had left their food behind. The shower curtain was a whole situation. Great staff though!
Really good service n slept very well
Business response:
Dear Bryan, We're delighted to hear you had a restful stay at Extended Stay America! Providing excellent service and a comfortable night's sleep are our top priorities. We appreciate your positive feedback and hope to welcome you back in the future. Your comfort is our commitment.Sincerely,Hotel Management
When I first checked in the process was easy. However, when I got to my room I noticed that the bathroom was not very clean, especially the shower/tub. There was hair in the shower and in the drain. I do have a couple suggestions; it would be nice to have some juices and fruit for the free breakfast for those who do not eat muffins and granola bars for breakfast. It would be nice to have a coffee maker in the room for those who like to have a cup of coffee in the afternoon. The coffee service in the lobby is gone by 9:30a.m.
Business response:
Dear Guest, Thank you for sharing your detailed review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need. Therefore, we especially appreciate your kind comments recognizing the service provided by our staff, and we will surely share your compliments with them. It's great to know your stay was enjoyable overall. However, we apologize for the various issues that you encountered. Your suggestions regarding our complimentary grab-and-go break... read more
Didn't expect this to be less nice than a regular hotel. The shower curtain bar was bent so the curtain slides to the middle when showering, not really blocking the water. The heater and fridge are loud so difficult to sleep. Also can hear next door TV through the walls.
Business response:
Dear Guest, Thank you for taking the time to share feedback about your recent stay. We are disappointed to learn of the issues you experienced, so we apologize for not meeting your expectations. Your comments have helped us identify areas where we may need additional attention, and we will address them effectively for improvement. In the future, please know our front desk is staffed around the clock and is always happy to handle anything that will make your stay more comfortable. We hope to provide you with a more tranquil a... read more
Nice staff and quiet hotel.
Business response:
Dear Velma, Thank you for staying with us. It was great to read about the enjoyable aspects of your visit. We also extend our gratitude for complimenting our staff and relaxed atmosphere. However, we apologize for any difficulties you had during your stay. Your review will be discussed with our associates as we focus on providing exceptional guest experiences. We appreciate your comments and hope to have another opportunity to welcome you again soon.Sincerely,Hotel Management
Extended Stay America - Seattle - Bothell - West has a 4.1 star rating with 1,116 reviews.
Extended Stay America - Seattle - Bothell - West is open now. It will close tomorrow at 12:00 a.m.