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Extended Stay America - Seattle - Bothell - West
- Hotels
- Bothell, WA
About this business
Location details
923 228th St. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very quiet.
Business response:
Dear Kristy, Thank you for your feedback at Extended Stay America. We are pleased you enjoyed a quiet stay. There is nothing more rewarding than meeting our guests' expectations. We continually strive to enhance our services to ensure a pleasant stay. It was our pleasure to host you, and we look forward to your next visit.Sincerely,Hotel Management
Simple and comfortable. Would stay there again!
The hallways smelled of food & cat pee. The elevator was full of garbage. Our room was clean- but the rest of the pro was marginal at best.
Room hit us with a musty smell when we walked in. My feet got dirty walking around so I wipe the kitchen area floor with paper towels and they got filthy. I kept socks on in the room, and they got dirty too. Instructions were to call front desk to tell them what kitchen supplies we needed and they would bring to the room (i.e. dishes, flatware, cooking utensils,etc.) but phone didn't work. Not even dialtone, and when went to front desk to ask for what we needed I told reception the phone didn't work, and got a shrug. Also th... read more
Business response:
Dear Pamela, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with the musty smell, cleanliness, and the non-functional phone in your room. We understand how these problems impacted your stay and are addressing them with our team to ensure improvements. Your experience does not reflect our standards, and we appreciate your input in helping us enhance our service. We hope you might consider giving us another chance in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bothell - West
How is Extended Stay America - Seattle - Bothell - West rated?
Extended Stay America - Seattle - Bothell - West has a 3.5 star rating with 1,879 reviews.
When is Extended Stay America - Seattle - Bothell - West open?
Extended Stay America - Seattle - Bothell - West is open now. It will close tomorrow at 12:00 a.m.