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Extended Stay America - Seattle - Bothell - West
- Hotels
- Bothell, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
923 228th St. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
okay but needs maintenance A nice place overall, but needs some upkeep. The ceiling fan in the bathroom was filthy with dust accumulation, the nightstand had sticky residue on it, and the rolling carts all have at least one flat tire.
Business response:
Dear Sue, Thank you for taking the time to review our hotel. We are disappointed to read about the issues you encountered during your stay, and we apologize for not meeting your expectations. This will be addressed, and we are very grateful for your patience. All of our associates are committed to providing the most comfortable accommodations, and we hope we have the opportunity to demonstrate this to you on a future visit.Sincerely,Hotel Management
I saw some clients or strangers smoking and calling at parking lot at the hotel. Make a restricted location to smoke and phone call.
Business response:
Dear Guyemoon, Thank you for being our guest. We are a non-smoking hotel, yet we provide designated smoking areas for guests outside the building. Your feedback is important to us as we make every effort to accommodate the needs of all our guests. We are happy that our hospitality and other outstanding features helped make this a pleasant experience for you. We hope to welcome you back in the future.Sincerely,Hotel Management
Quiet and convenient
Business response:
Dear Patricia, Thank you for choosing Extended Stay America. We are pleased to know you liked your time with us. We want your stay with us to feel at home and be as comfortable as possible. We appreciate your kind review of our quiet location. Thank you again.Sincerely,Hotel Management
What should of been a ok hotel to stay in, this is a hotel that has put up displace people that have destroyed this property
While the front desk tried their best the carpets need change as they are frayed . Chipped floor on lift. No hair dryer albeit we got one from the front desk . There was large items for delivery at the front desk .
Business response:
Dear mathew, Thank you for reviewing your recent stay with us. We appreciate you pointing out specific items you loved and areas where we can improve. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope you will consider giving our ho... read more
The staff was amazing. The assistant manager was so nice and helpful. Location was very good. The rooms are old and outdated. There are no ice machines.
Business response:
Dear Frank, Thank you for choosing our hotel for your visit to the city. Our associates are dedicated to going the extra mile to make you feel at home. However, we are sorry that some concerns prevented it from being perfect. Thank you for choosing us for your area visit and valuable feedback. We hope you will give us another try so we can provide you with a much-improved experience.Sincerely,Hotel Management
The room was clean, but the property as a whole was a little rough around the edges.
Business response:
Dear Caitlin, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services and appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bothell - West
How is Extended Stay America - Seattle - Bothell - West rated?
Extended Stay America - Seattle - Bothell - West has a 4.1 star rating with 1,116 reviews.
When is Extended Stay America - Seattle - Bothell - West open?
Extended Stay America - Seattle - Bothell - West is open now. It will close tomorrow at 12:00 a.m.