This profile has been claimed by the business owner or representative.
Extended Stay America - Seattle - Bothell - West
- Hotels
- Bothell, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
923 228th St. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Really good service n slept very well
Business response:
Dear Bryan, We're delighted to hear you had a restful stay at Extended Stay America! Providing excellent service and a comfortable night's sleep are our top priorities. We appreciate your positive feedback and hope to welcome you back in the future. Your comfort is our commitment.Sincerely,Hotel Management
When I first checked in the process was easy. However, when I got to my room I noticed that the bathroom was not very clean, especially the shower/tub. There was hair in the shower and in the drain. I do have a couple suggestions; it would be nice to have some juices and fruit for the free breakfast for those who do not eat muffins and granola bars for breakfast. It would be nice to have a coffee maker in the room for those who like to have a cup of coffee in the afternoon. The coffee service in the lobby is gone by 9:30a.m.
Business response:
Dear Guest, Thank you for sharing your detailed review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need. Therefore, we especially appreciate your kind comments recognizing the service provided by our staff, and we will surely share your compliments with them. It's great to know your stay was enjoyable overall. However, we apologize for the various issues that you encountered. Your suggestions regarding our complimentary grab-and-go break... read more
Didn't expect this to be less nice than a regular hotel. The shower curtain bar was bent so the curtain slides to the middle when showering, not really blocking the water. The heater and fridge are loud so difficult to sleep. Also can hear next door TV through the walls.
Business response:
Dear Guest, Thank you for taking the time to share feedback about your recent stay. We are disappointed to learn of the issues you experienced, so we apologize for not meeting your expectations. Your comments have helped us identify areas where we may need additional attention, and we will address them effectively for improvement. In the future, please know our front desk is staffed around the clock and is always happy to handle anything that will make your stay more comfortable. We hope to provide you with a more tranquil a... read more
Nice staff and quiet hotel.
Business response:
Dear Velma, Thank you for staying with us. It was great to read about the enjoyable aspects of your visit. We also extend our gratitude for complimenting our staff and relaxed atmosphere. However, we apologize for any difficulties you had during your stay. Your review will be discussed with our associates as we focus on providing exceptional guest experiences. We appreciate your comments and hope to have another opportunity to welcome you again soon.Sincerely,Hotel Management
okay but needs maintenance A nice place overall, but needs some upkeep. The ceiling fan in the bathroom was filthy with dust accumulation, the nightstand had sticky residue on it, and the rolling carts all have at least one flat tire.
Business response:
Dear Sue, Thank you for taking the time to review our hotel. We are disappointed to read about the issues you encountered during your stay, and we apologize for not meeting your expectations. This will be addressed, and we are very grateful for your patience. All of our associates are committed to providing the most comfortable accommodations, and we hope we have the opportunity to demonstrate this to you on a future visit.Sincerely,Hotel Management
I saw some clients or strangers smoking and calling at parking lot at the hotel. Make a restricted location to smoke and phone call.
Business response:
Dear Guyemoon, Thank you for being our guest. We are a non-smoking hotel, yet we provide designated smoking areas for guests outside the building. Your feedback is important to us as we make every effort to accommodate the needs of all our guests. We are happy that our hospitality and other outstanding features helped make this a pleasant experience for you. We hope to welcome you back in the future.Sincerely,Hotel Management
Quiet and convenient
Business response:
Dear Patricia, Thank you for choosing Extended Stay America. We are pleased to know you liked your time with us. We want your stay with us to feel at home and be as comfortable as possible. We appreciate your kind review of our quiet location. Thank you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bothell - West
How is Extended Stay America - Seattle - Bothell - West rated?
Extended Stay America - Seattle - Bothell - West has a 4.1 star rating with 1,139 reviews.
When is Extended Stay America - Seattle - Bothell - West open?
Extended Stay America - Seattle - Bothell - West is open now. It will close tomorrow at 12:00 a.m.