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Extended Stay America - Seattle - Bothell - West
- Hotels
- Bothell, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
923 228th St. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great
Good Location. Very good spacious rooms. Room came with a mini kitchen but no cups or bowls or plates or cutlery. Hotel was clean, reception staff were friendly and easy to deal with. Check-in and Check-out process was smooth and quick. Not many amenities like a gym or swimming pool etc but its okay. Good for just staying a few nights. Lots of restaurants and gas station convenience store in the surrounding area within 5min walking distance.
Business response:
Dear Siddhant, Thank you for choosing Extended Stay America and sharing your experience with other travelers. It is excellent you were satisfied with your clean and comfortable suite. However, we are sorry you were unaware of our kitchenware policy which says to ensure cleanliness, they are kept at the front desk and delivered as requested to your suite. We will instruct our team to mention this at the time of check-in. Please allow us to host you on your next visit with us soon.Sincerely,Hotel Management
Needs some updating. You could smell what everyone was cooking in the halls and even into your room. No hair dryer, toilet was dirty and stained. Place needs a makeover. Location was convenient for dining and close to venue we went for. However I wouldn’t stay there again
Business response:
Dear Nicole, Thank you for taking the time to share your feedback. We are glad you loved our location; however, we regret we missed meeting some of your expectations. Being an Extended stay hotel, our guests often bring their toiletries and hairdryer. However, these amenities are available at the front desk on request and are complementary. We will ensure our front desk staff communicates this clearly on arrival. Thank you again for your candid feedback. We hope you will give us another opportunity to redeem ourselves. Since... read more
Nice room with a kitchenette. Clearly accepts pets. Loud fan bearing in the heater.
My room was dirty. There were toys from whoever stayed before me in the room
Business response:
Dear Marie, Thank you for reviewing your stay at our hotel. We apologize for the housekeeping issue you experienced in your suite. Our team must have overlooked this when making your room ready for occupancy. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay.Sincerely,Hotel Management
Would liked more on breakfast choice. Only on the go itema
Business response:
Dear Stephen, Thank you for your review of Extended Stay America, and it's nice to know you enjoyed your overall stay with us. However, we are sorry the breakfast offerings were not to your liking. We will note your feedback and share it with our concerned team to improve. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely,Hotel Management
Hair everywhere! In our first room the heater fan was so loud we had to be moved to another room. The second room had black hairs everywhere. The bathroom especially. Spilled some water on the rug by the bed, cleaned it up with a towel the ended up looking like a black hairball when done.
Business response:
Dear Mary, Our goal is to provide an outstanding stay for every guest; therefore, we apologize for your inconvenience. We have addressed the issues with our housekeeping staff, and steps are being taken to prevent this from happening again. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bothell - West
How is Extended Stay America - Seattle - Bothell - West rated?
Extended Stay America - Seattle - Bothell - West has a 4.1 star rating with 1,116 reviews.
When is Extended Stay America - Seattle - Bothell - West open?
Extended Stay America - Seattle - Bothell - West is open now. It will close tomorrow at 12:00 a.m.