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Extended Stay America - Seattle - Everett - North
- Hotels
- Everett, WA
About this business
Location details
8410 Broadway, Everett, WA, 98208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Coffee and granola bars do not qualify as a breakfast.
Business response:
We apologize that you were not happy with our complimentary grab-and-go breakfast offerings. Your comments will be shared with our Brand Leaders to assist them when determining new selections for future implementation. We hope you will consider giving us another chance so we can provide you with a better experience in the future. Sincerely, Hotel Management
I wouldn’t stay there again. Stain bedding, not really clean,no wake up service available. Staff was friendly but the facility needs updating. ?It has a kitchen but not a single glass ,fork, or anything at all. Just plastic one use cups in the bathroom.
Business response:
Thank you for your review. We apologize for the difficulties you encountered while you were here. Please be assured that we have discussed your concerns with our housekeeping team to be more diligent with our efforts moving forward. We have also shared your feedback with the people in our organization who are responsible for formulating plans for future renovations. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
I like the security situation, and gate, what i was disappointed was the room, dirty towels left in room on the luggage rack, the sheets were dirty, had to brush off a bunch of black specs. If u wanted to use the microwave or the hotplate u had to call the front desk! What the hell is that?! I will not stay. Or recommend anybody to lodge there.
Business response:
On behalf of our entire housekeeping team, we would like to offer our sincerest apologies for the issues you had with your room during your visit. Corrective action has already been taken in the appropriate departments to ensure that this doesn't happen again. We take these concerns seriously and place great emphasis on maintaining a clean, healthy and safe environment for all of our guests. We hope that you will choose us again so that we can provide you with a more satisfactory stay. Sincerely, Hotel Management
There’s not much to say about this hotel other than we won’t be booking there again. Your better off spending just a little more money to be in a better part of town and a better hotel.
Business response:
First and foremost, we would like to offer you our apologies for the inconveniences you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
Business response:
Diana, first and foremost, we would like to offer you our apologies for the inconveniences you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
Don't Do it. Thin walls, noisy streets, room was ok, getting to the room was not. Desperate need of repair and updating, The breakfast they offered was a granola bar. Elevators either didn't work or was questionable, could not identify some of the smells.
Business response:
Thank you for being our guest. We sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property and the breakfast offerings will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
A new gate was installed. Although the added security is good, I stood in the rain for 5 minutes waiting to talk to someone on the intercom so they would let me in the gate for the room I had already paid for.
Business response:
We are sorry for the wait times while entering our hotel and regret the inconvenience caused. We have discussed your concerns with the front desk staff so that we can improve our future guest's experience. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
I checked in late around 10:00 pm. And went and grabbed a bite to eat which after I returned to the hotel was around 11:30pm. At that time I called the front desk to ask for a late checkout. Which she said was noon so I said that was fine. The next day I get up around 10:45. And when I get out of the shower housekeeping is pounding on my door saying I needed to be out of my room at 11:00. To which I told her I had called for a late checkout. She told me I didn’t have one. And I told her to go asked the front desk. Which I do... read more
Business response:
Thank you for taking the time to share your feedback. We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
The noisy heather beside the bed, woke up hot and sweaty in the middle of the night, like a egg roll. I’m usually in good company when I’m hot and sweaty ;-) but not that time, woke up in my little nasty dirty noisy room, with what appears to be a resident drug dealer staying next door to my room, he’s beside the elevator on the second floor, he paid $2000 for the mo th he said. If you like cheep, dirty and noisy, go for it, if not have a nice day somewhere else...
Business response:
Thank you for being our guest and for taking the time to leave feedback. We are sorry that you had an unpleasant experience and apologize for the maintenance issue in your room. Our goal is to get everything repaired and in working order, once we are made aware of an issue, so we thank you for letting us know. Thank you again for your feedback, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Everett - North
How is Extended Stay America - Seattle - Everett - North rated?
Extended Stay America - Seattle - Everett - North has a 3.4 star rating with 2,245 reviews.
When is Extended Stay America - Seattle - Everett - North open?
Extended Stay America - Seattle - Everett - North is open now. It will close tomorrow at 12:00 a.m.