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Extended Stay America - Seattle - Kent
- Hotels
- Kent, WA
About this business
Location details
22520 83rd Ave. S., Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn't like the fact that the property has 4 doors, North, South, East and West and at times only the West/Main entrance, is working. For exiting the building all doors work well. The east door’s key reader access fails a lot. That is what I consider being the back door. Some days it works and then it just doesn’t. When I reported it, the receptionist’s answer was “I already reported it” and for many days it continued not working. By the time I left, I didn’t check it. As a consequence, I parked my vehicle on the East side... read more
Business response:
Dear Guest, Thank you for sharing your detailed feedback. We sincerely apologize for the inconvenience you experienced with our property entrances and key reader access. We understand the importance of a reliable and accessible entry system, and we regret that this impacted your stay. We also appreciate your input regarding cleanliness and extended stays and will review our policies to better accommodate our guests' needs. Your concerns have been noted, and we will address the issues promptly to ensure a smoother experience ... read more
nice but the bed was too soft for me probally good for everyone else
Business response:
Dear Mark, Thank you for selecting Extended Stay America when in the city. Reading about your experience during your stay with us brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. Your compliments serve as the encouragement pill for the entire team. Please visit us for another exciting stay.Sincerely,Hotel Management
Convenient.
Frequently asked questions about Extended Stay America - Seattle - Kent
How is Extended Stay America - Seattle - Kent rated?
Extended Stay America - Seattle - Kent has a 3.2 star rating with 2,344 reviews.
When is Extended Stay America - Seattle - Kent open?
Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.