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Extended Stay America - Seattle - Kent
- Hotels
- Kent, WA
About this business
Location details
22520 83rd Ave. S., Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything went smoothly
Stayed in 208 room , bathtub drain had a lot of hair that clogged up the water , the floor was stained in some places , it smelled like smoke , overall i would rate it a 4/10 just because I wasn’t at the hotel as much , good and calm customer service but the TVs weren’t working as well , wish the rooms had working tvs
Business response:
Dear Jesus, Thank you for taking the time to evaluate your recent stay. Your feedback is extremely valuable to us as we strive to provide an exceptional experience to all our guests. We are disappointed to learn about the several issues you encountered in your room. Thank you for bringing these to our attention, and we will address this immediately. If you have any concerns during a future visit, please reach out to our front desk. We always want to resolve any issues while you are here. We are sorry for the inconvenience ca... read more
My experience with property was as positive as any place I have been. J Kudos to the management and staff!!! Keep up the fantastic job team! I will be back!!!!!
Business response:
Dear Ronald Terry, Thank you for choosing Extended Stay America as your accommodation. We are devoted to providing enriching experiences for our guests through exceptional service and our unwavering commitment to quality. We are delighted to have achieved this during your stay with us. Our team members always strive to provide the best service possible, and when our valued guests recognize this, it means the world to us. We will be sure to share your compliments with all of them. Thank you for staying with us, and we look fo... read more
The front desk services are really nice
This was probably the worst hotel I have ever stayed at and I am pretty well traveled. From the moment I tried to check in to the time I checked out is was unpleasant. I waited 20 minutes at the front desk for someone to come check me in. When I went to use the elevator to go up to my room there was a gal wiping up some kind of spill in it. When the doors opened she swore at what I’m guessing to be the doors opening while she worked. When I got to my room there was trash on the floor. I went to turn in the light by the bed a... read more
Business response:
Dear MAUREEN, Thank you for choosing us and for sharing your comments. The events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Please give us another occasion to host you and provide you with the seamless stay you deserve!Sincerely,H... read more
Frequently asked questions about Extended Stay America - Seattle - Kent
How is Extended Stay America - Seattle - Kent rated?
Extended Stay America - Seattle - Kent has a 3.2 star rating with 2,312 reviews.
When is Extended Stay America - Seattle - Kent open?
Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.