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Extended Stay America - Seattle - Mukilteo
- Hotels
- Mukilteo, WA
About this business
Location details
3917 Harbour Pointe Blvd. SW, Mukilteo, WA, 98275, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stores nearby. Kitchen. Nice mattress. Refrigerator.
Business response:
Thank you for sharing the details of your stay at our hotel. We are glad you liked our convenient location and that you had a relaxing stay you had in your well-equipped room. Your comments are appreciated, and we look forward to hosting you in the near future. Sincerely, Hotel Management
Friendly staff. Outdated building. No coffee pot in room.
Business response:
Thank you for being our guest and providing your feedback. We apologize that our facility fell short of your expectations and have shared your comments with our team as we work on updating and refreshing our hotel. Kindly note, the coffee maker for your room is kept at the front desk, and we are sorry if this was not communicated to you at the time of check-in. We would be delighted to accommodate you again in the future and hope that you will stay with us again! Sincerely, Hotel Management
Properties fine lotta noises in the room like an old TV that buzzes when on
Business response:
Thank you for choosing to stay at Extended Stay America. Although from the rating it seems you had a pleasant visit, we are sorry for the noise issue you encountered. We wish we had known about this problem as we would have done our best to ensure you were comfortable. Thank you again, and we hope to see you soon. Sincerely, Hotel Management
First night, check in room had broken latches on windows (first floor). Changed room to 2nd floor, room had sour odor in bathroom and very noisy refrigerator. Second night three days later, check in, room initially ok, window was open upon arrival, closed window and put on ac and left for dinner. Came back and room smelled heavily of cigarette smoke. Had to keep window open and fan over range on for room to be tolerable.
Business response:
Thank you for posting a review.Please accept our apologies for the issues you experienced in the rooms you stayed. We have shared your feedback with the housekeeping and maintenance teams, and we have taken actions to ensure that we do not repeat these problems going forward. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
The front desk staff were great. The lobby is nice. The rooms however are out dated, It’s an extended stay, the beds are hard so, if you can’t sleep On a hard bed for an extended period of time....Being an extended stay you also need to remember to order a coffee pot and bring coffee etc with you. Hair dryer, Coffee cups etc you need to order if you’re staying long. Bath tub was dirty odd large dirt (?) smugges on the sides. Very stained towels. The breeze way into the lobby all three times I went through smelled of Marijuan... read more
Business response:
Thank you for taking the time to review. We are pleased to know you liked our front desk associate, but we are sorry for the discomfort you had with the mattress and regret and regret the cleanliness issue you encountered. We wish we would have known about this problem as we would have done our best to ensure you are comfortable. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Mukilteo
How is Extended Stay America - Seattle - Mukilteo rated?
Extended Stay America - Seattle - Mukilteo has a 3.5 star rating with 2,011 reviews.
When is Extended Stay America - Seattle - Mukilteo open?
Extended Stay America - Seattle - Mukilteo is open now. It will close tomorrow at 12:00 a.m.