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Extended Stay America - Seattle - Mukilteo
- Hotels
- Mukilteo, WA
About this business
Location details
3917 Harbour Pointe Blvd. SW, Mukilteo, WA, 98275, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
OK stay Typical Extended Stay venue but without any dishes, glasses, lotions. Had to ask for a glass at front desk.
Business response:
Ron, thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry for the issue you encountered. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We are sorry if our front desk staff did not communicate this to you at the time of check-in. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
ehhh This was a bare-bones type of extended stay. Pretty basic
Business response:
Jeannie, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Elizabeth at the front desk was exceptional. I was very pleased with her help and she was friendly and welcoming.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are delighted to read that Elizabeth went a step beyond to make your stay more comfortable. Your compliments will surely be shared with her. We look forward to hosting you again soon. Sincerely, Hotel Management
Property is in construction moving from some smoking to non smoking. Facilities not available when I was there so cable not working and bathroom electrical sockets didn’t work. Day2 I asked to move and had to come back later in evening to get a new room, unwilling staff to move me when I was there because no queen room clean and king size I hadn’t purchased. It smells a little and the breakfast is not! The first days bite size granola bars and a plastic box of mini muffins with 6 left. Next days oatmeal packets and hot water... read more
Business response:
Thank you for your review. Although you were pleased with the service provided by our front desk associates, we apologize for the difficulties you had due to the ongoing construction and that we were unable to resolve the problems to your satisfaction. Please be assured that we have discussed your concerns with our team in an effort to tackle such situations more diligently in the future. We have made a note of your feedback regarding our grab-and-go breakfast as we plan any changes to our selections. We hope you will give u... read more
It was a wonderful stay
Business response:
Melvin, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I don’t like the fact that we had to renew our key to our room almost every day. Front desk service is good. plenty of parking which is great.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you enjoyed the service delivered by our front desk team and that you liked our parking facilities. We value your feedback and look forward to your next stay. Sincerely, Hotel Management
Customers are #1 PRIORITY!!! Your customer service needs work...!!!
Frequently asked questions about Extended Stay America - Seattle - Mukilteo
How is Extended Stay America - Seattle - Mukilteo rated?
Extended Stay America - Seattle - Mukilteo has a 3.5 star rating with 2,011 reviews.
When is Extended Stay America - Seattle - Mukilteo open?
Extended Stay America - Seattle - Mukilteo is open now. It will close tomorrow at 12:00 a.m.