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Extended Stay America - Seattle - Southcenter
- Hotels
- Tukwila, WA
About this business
Location details
15635 W. Valley Hwy., Tukwila, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lack of Personnel at the front desk We went to leave at 6 am on Sunday morning and do one was at the front desk to take our key cards. We didn't want to just leave them on the front desk so some one else could come and pick them up and use the room. We were there at the front desk for 15 minutes and still no one showed up. There wasn't a note as to what actually to do with the key cards. And than when we got there to check in----our side of the building smelled like someone had walked past the 4 rooms prior to ours and was s... read more
Business response:
Thank you for staying with us and letting us know of the smoke issues you encountered. Our hotel policy prohibits smoking in certain areas of the property so we appreciate you letting us know so we can address it appropriately. We are also sorry for the service issues you encountered, and we will be share your feedback with our front desk so that this does not happen again. We hope to have you back for the seamless stay you deserve. Sincerely, Hotel Management
Easy to find, comfortable, and centrally located Our stay here was very nice. The staff was helpful and the room was clean and comfortable.
Business response:
Jill, thank you for being our guest and for taking time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Room was clean. Bed was fairly comfortable. Although there was no coffee maker or blow dryer which made my early morning routine a bit of a struggle
Business response:
Thank you for your gracious review of Extended Stay America. We are delighted to know you liked your well-kept room and that you had a restful stay with us. Kindly note, kitchenware, and in-room amenities are available at the front desk to ensure their cleanliness. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Alvin, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Southcenter
How is Extended Stay America - Seattle - Southcenter rated?
Extended Stay America - Seattle - Southcenter has a 3 star rating with 1,851 reviews.
When is Extended Stay America - Seattle - Southcenter open?
Extended Stay America - Seattle - Southcenter is open now. It will close tomorrow at 12:00 a.m.