Extended Stay America - Seattle - Southcenter

Business response:

Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

It was a pleasure hosting you at Extended Stay America. We are glad to know you were happy with your room and that you also appreciated our courteous staff. Thank you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for letting us know you had a good stay at the Extended Stay America. We're so glad our location worked well for you and that you appreciated being so close to many shops and restaurants. We value your feedback and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for taking time to post a review! We’re glad to know you liked your clean room and that our location was convenient for your needs. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for staying with us. Although you liked our convenient location, we are sorry for the cleanliness issue you had with the carpet. We have shared your feedback with our housekeeping team for review and action. Please note, kitchenware and toiletries are available at the front desk as per the brand standard and are always complimentary. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Business response:

Thank you for the review. Although you liked the kitchenette in your room, we're sorry for not meeting some of your expectations and for the odor issue you experienced with your room. We value your feedback as it will help us improve our facilities moving forward. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management 

Business response:

Hisao, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are pleased to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management