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Extended Stay America - Seattle - Southcenter
- Hotels
- Tukwila, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15635 W. Valley Hwy., Tukwila, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room Change We checked in at 3pm and noticed that the air conditioning was not working. We thought to give it some time as it was a hot day. We left and came back at around 6:30 but the temperature outside was cooler than in the room. I called front desk and Alyssa said they were booked. After some discussion with my husband I went to the front desk and I told Alyssa to just refund us if there is no other room. I told her that we are here to relax and how are we suppose to do this if the room was hot. She called the manager ... read more
Business response:
We appreciate you choosing to stay at Extended Stay America - Seattle – Southcenter. We are sorry for the inconvenience you and your husband encountered I your room but we are pleased the matter was resolved to your satisfaction. Please come and see us again! Sincerely, General Manager
Business response:
Gregg, thank you for choosing to stay at Extended Stay America - Seattle - Southcenter. We appreciate you sharing your 4-star rating and hope to host you again soon. Sincerely, General Manager
Fine The breakfast could definitely be better, but everything was fine.
Business response:
Cassandra, thank you for sharing your experience of our hotel. We are glad to know you enjoyed your time here and that your overall visit was a pleasant one. Your suggestion will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. All of us at Extended Stay America - Seattle - Southcenter look forward to welcoming you back again soon. Sincerely, General Manager
"EXTENDED STAY"OVER-RATED WHEN I CHECKED IN,THE HOTEL HAD BEEN OVER-BOOKED EVEN THOUGH I HAD BOOKED WEEKS IN ADVANCED.STAFF HANDLED IT WELL,AND I WAS ABLE TO GET A ROOM.CLEANLINESS INSIDE AND OUT WAS AVERAGE AT BEST,AND"FREE BREAKFAST"WAS SNAK FOOD AT BEST.LOCATION WAS RIGHT BY A FREEWAY,AND MAIN DRAG.SIRENS,AND TRAFFIC WAS CONSTANT.
Business response:
Frank, thank you for the review. We're delighted your overall stay was satisfactory. However, we are sorry for the inconvenience you experienced by the noise due to our proximity to the free way. We will make note of your feedback as we plan any changes to our breakfast offerings. We hope to welcome you back to experience our hospitality the way you should have during this visit. Sincerely, General Manager
Business response:
Evelyn, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Seattle - Southcenter. Sincerely, General Manager
this hotel fills the need for stays such as needing to be out of my house while floors were being refinished.
Overpriced for what you get Older appliances. Room is only cleaned every few days. The staff seemed lazy and bothered when you asked for something. For the price, you can find a better hotel.
The staff was very friendly. The room was not very clean. Hair left from the previous guest in the shower. Beds are very hard.
Business response:
Thank you so much for taking time to do a review of our hotel on Expedia. I am so very glad to hear that our staff here was accommodating to your needs. I am however, sorry that your room was not up to our normal standards. Please know that your comments are taken very seriously and I will address them with our housekeeping team so that that this does not occur in the future. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Everything was great but they put me in a smoking room when i requested a non smoking room.
Business response:
Thank you for taking time to review your recent stay with us at the Extended Stay America South Center. I wanted to take a moment to apologize for the mix up in your reservations. We do our best when there is a mix up to make changes to your accommodations. I do hope that we were able to remedy that for you.
Frequently asked questions about Extended Stay America - Seattle - Southcenter
How is Extended Stay America - Seattle - Southcenter rated?
Extended Stay America - Seattle - Southcenter has a 4.2 star rating with 798 reviews.
When is Extended Stay America - Seattle - Southcenter open?
Extended Stay America - Seattle - Southcenter is open now. It will close tomorrow at 12:00 a.m.