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Extended Stay America - Seattle - Southcenter
- Hotels
- Tukwila, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15635 W. Valley Hwy., Tukwila, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty walls, dirty cupboards, dirty shower
Business response:
Thank you for staying with us and for the review. We are sorry for the cleanliness issue you experienced in your suite while here. We take pride in providing a clean, fresh environment for our guest and we are sorry we overlooked something during your stay. Your feedback has been shared with our Housekeeping staff to make sure this room receives a deep cleaning. We hope you will give us another chance the next time your travels bring you our way. Sincerely, Hotel Management
Business response:
Thank you for your review. Your total satisfaction is always our top priority, and we are sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Good location, friendly staff, just decent room Their location is pretty good, short driving distance to South center and airport. Staff is friendly when checking in and out. Room's cleanliness is okay. The room looks old, and when we got in, there was this terrible smell. The room that we selected suppose to be non-smoking, but the odor was strong, not sure what it was. The bottom of kitchen cabinets were dirty and stained, so we didnt use them.
Business response:
Thanks for evaluating your stay. We are glad to read you liked our overall service and that our location was perfect for your needs. Having said that, we are sorry for the odor issue you experience while here and regret the inconvenience it caused. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Raymond, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
I loved the rooms. Clean and staff was awesome. Very quiet location
Business response:
Our thanks for reviewing your stay at Extended Stay America and for recognizing our attentive staff. We are delighted to know you liked your room and that our convenient location made it even better. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Amira helped wonderfully thank you
Business response:
Crystal, we appreciate the outstanding review! We are delighted to know you had an enjoyable stay. Thanks so much for acknowledging the excellent service you received from Amira. We will be sure to share your compliments with her. Thanks again from all of us at Extended Stay America, and we hope to see you soon. Sincerely, Hotel Management
Admira works incredibly hard and provides service with a smile! Very impressed with her work ethic and customer service. Room not the best, hairs from previous occupants on bedding, went to use couch bed and items in there. Kitchen cupboard broken; and bedspread soiled. Breakfast was good.
Business response:
Cathy, thank you for staying with us. Although you liked the courteous service provided by Admira, we are sorry for the issues you encountered in your room. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Ms. Smith Amazingly friendly staff that made my stay perfect!
Business response:
Juiles, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to know that you loved your stay. We look forward to sharing your comments with our team. Thanks for choosing Extended Stay America. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Close to the mall and food Was very good and really easy! The staff was great and the room was clean and easy to get to! Very convenient located.
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Southcenter
How is Extended Stay America - Seattle - Southcenter rated?
Extended Stay America - Seattle - Southcenter has a 4.2 star rating with 798 reviews.
When is Extended Stay America - Seattle - Southcenter open?
Extended Stay America - Seattle - Southcenter is open now. It will close tomorrow at 12:00 a.m.