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Extended Stay America - Secaucus - Meadowlands
- Hotels
- Secaucus, NJ
About this business
Location details
1 Meadowlands Pkwy., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The worst stay in my life. I reseved non smoking room with two double beds. But when we checked in they gave me a non smoking room with one bed. So i called the front and they made us move 5 floors up and this time the room was Smoking! So we went down to the front again and waited 20 minutes and heard that there was no nonsmoking room with two beds!!! The manager said if we did not want either nonsmoking with one bed or smoking with two beds, we could cancel out reservation and find another hotel. It was 10 pm and we were w... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that a nonsmoking room was not available upon your arrival. To uphold our company's high standards, we will closely monitor our room inventory moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
This was not good I booked a non smoking room and had reserved for me a smoking room which I will be requesting a refund for soon. The employee put me directly facing the traffic rte 3 which is horrific so you better blast the ac or you will never get to sleep. This was for $150 total a real rip!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that a nonsmoking room was not available upon your arrival. To uphold our company's high standards, we will closely monitor our room inventory moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Good enough for the price Needed a quick, convenient and cheap hotel and this did the trick. Pretty bare bones type of place (e.g. they don't have daily room cleaning, etc.), which is to be expected for something in this price range. Could have done without all the trash in the parking lot, the messy lobby, and the strong smell of trash and cooked food in the halls and rooms.
I wouldn't stay here again The hotel was okay. It was the only decent one in the area that wasn't sold out for Met Life Supercross. They had me on the first floor, and I am never fond of staying on the first floor. I had cars around my windows with people in them so I had to close my curtains..which I never like to do. The shower could have used a little TLC. I had to wake up to a fire alarm beeping noise every 30 seconds because the battery was dead and it was about 5:30am when this started happening. I did not contact anyo... read more
Business response:
I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we failed at that mission. Please accept my most sincere apologies for not being able to accommodate you on a higher-level floor. We were completely sold out that weekend, and had very limited amount of rooms. The situation you described regarding the room alarm is truly regrettable. We are very sorry for your experience. To ensure that a situation... read more
Horrible Rooms stunk horribly never stay there again switched rooms 3 times
Bad experience Hotel was not so clean. Sheets did not seem as clean even when we asked for new ones. Cigarette burns in the sheets. Had to call multiple times just to get service. Not a good experience.
Better places to stay out Was stuck in a smoking room. Smelled so bad that we only brought it what we needed. Luckily there was a refrigerator to put our clothes in.
For guests with very low standards only I was not anticipating much from this place, but I got even less than I anticipated. There was no maid service, no one was there to check me in (had to track the person down) and no hot water for my shower. The breakfast that is included is a joke. There is no place to eat the packaged muffin and fruit they give you as there is no lobby or public restroom. The second day they ran out of coffee by 9am and never replenished it. The place is understaffed and just not up to snuff. There is... read more
Frequently asked questions about Extended Stay America - Secaucus - Meadowlands
How is Extended Stay America - Secaucus - Meadowlands rated?
Extended Stay America - Secaucus - Meadowlands has a 3.6 star rating with 3,106 reviews.
When is Extended Stay America - Secaucus - Meadowlands open?
Extended Stay America - Secaucus - Meadowlands is open now. It will close tomorrow at 12:00 a.m.