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Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place
Business response:
Dear Joceline, We are so grateful for your words about your recent trip. We pride ourselves on providing an exceptional stay for our guests, which means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent. Your compliments for our team are devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management
Hotel buono Buono , letto comodo , doccia le solite complicate americane . Conviene acquistare una scheda telefonica per internet prima e scaricare uber perche' non ti chiamano i taxi . Resto tutto buono
The proerty was updated. Shower faucet needs help. It was hard to work. To operate it, they need a signs and it is very loud for traffic is close. If you are an early riser, great. Not meI like to sleep in esp.if I am on a trip. . n
Business response:
Dear Trish, Thank you for choosing Extended Stay America and taking the time to share your review. We appreciate your kind words about our updated property. However, we apologize for any inconvenience you experienced with the shower faucet and the noise from traffic, impacting your ability to sleep in. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope you will consider giving our hotel another chance so we can leave you with a much better impression on... read more
It was noisy outside but everything else was good
Sorpresa
Business response:
Dear Raffaella, We're thrilled to learn that your stay at Extended Stay America was a delightful surprise! Our team is dedicated to ensuring positive experiences, and we're glad to have exceeded your expectations. If there's anything specific you enjoyed or if you have any suggestions for improvement, we'd love to hear more. Thank you for choosing us.Sincerely,Hotel Management
We booked this hotel because it had a pool and full kitchenettes , however pool was closed down, you had to ask for kitchen utensils plates bowls etc and for a 5 day stay you had only two rolls of toilet paper Other than that the location was clean and very very close to public transportation that was reasonably priced We would stay again
Business response:
Dear Judith, Thank you for sharing your experience with us. We're glad to hear you found the location clean and conveniently close to public transportation. We appreciate your understanding regarding the pool closure and the need to request kitchen utensils. Your feedback is valuable, and we'll use it to enhance our services. We look forward to welcoming you again for another stay, and we'll strive to make it even more enjoyable.Sincerely,Hotel Management
Always confirm with the actual hotel I had this girls trip booked for quite awhile. When we started planning we did not know exactly how many of us there would be. So I booked 2 deluxe studios, which each is 2 double beds and a double pull out sofa. I looked at my hotels.com reservation/ confirmation number several times a week to calm my nerves. But I still felt uneasy. We were going to New Jersey right outside of NYC. That’s a 7 hour trip for us. So two days before our trip I ended up calling the hotel. They only had a res... read more
Business response:
Dear Kathy, We sincerely apologize for the challenges you faced during your stay. We understand the importance of a seamless experience, and we regret any inconvenience caused by the reservation issue. We appreciate your patience and cooperation in finding a solution. Your feedback regarding the shower control and breakfast is noted, and we'll work to improve these aspects. We value your insights, and please be assured that we'll address the communication concerns to prevent similar incidents in the future. Thank you for cho... read more
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,488 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.