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Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The fire dept was there twice when we were there, one evening no water and another night no towels until 9pm.. the breakfast is a joke!
Business response:
Dear Ann, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback about the issues with the water supply, availability of towels, and breakfast offerings is concerning, and we regret any disruption to your stay. Please know that we take your comments seriously and will address these issues with our team to prevent recurrence. We appreciate your patience and hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Sincerely,Hotel Management
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Many eating options within walking distance.
Business response:
Dear Anne, We are delighted to read you enjoyed the convenience of having many eating options within walking distance of Extended Stay America. Providing easy access to dining options is important to us, and we are glad it enhanced your stay. Thank you for your positive feedback. We hope you had a fantastic experience overall and look forward to welcoming you back soon.Sincerely,Hotel Management
El hotel está ubicado en Nueva Jersey pero en la esquina puedes tomar un camión que te deja en times square (traslado de 20 minutos aprox). La habitación cuenta con: estufa, microondas, refrigerador, plancha para la ropa y secadora de cabello. Es bueno en relación calidad - precio
Business response:
Dear Linda, Thank you for the excellent review. We are glad your stay was enjoyable, and we could exceed your expectations for a great price. We appreciate you leaving your kind remarks, most notably about our location and all the excellent in-room amenities we offer. Thank you for choosing Extended Stay America. We hope to welcome you back soon. Sincerely,Hotel Management
Le point positif de cet hotel est l’emplacement. L’autobus pour se rendre à Port Authority (gare de bus juste à côté de Time square) est juste devant et passe aux 10 minutes. C’est aussi très près de restos/café et le parking est inclus. Sinon pour le reste, c’est pas super. Ne comptez pas trop sur le petit déjeuner, ce sont seulement des muffins emballés, pas très frais avec du café et du lait en poudre. Les chambres ne sont pas dans un super état, mais c’était propre.
Business response:
Dear Guest, Thank you for evaluating your stay. We are glad that you appreciated our convenient location, which is close to bus stations and restaurants. Our top priority is to provide a clean and fresh environment for all our guests, and we regret that we fell short of meeting your expectations. We are also sorry you were disappointed with the breakfast items we served. Your comment is valuable to us, and we will address this with our team to ensure that we offer a more satisfying experience for all our guests. We value you... read more
The place was very convenient for the meadows convention center, my only few issues I had were the toilet didn’t flush (eventually it would) but that was annoying, in the middle of night 12am Friday the fire alarm started blaring. I asked for utensils to be brought up to my room and was told give them 10minutes and they never came so I just went to go get it. And my tv in the room talked “power on/off” or “volume up” “changing channel” I couldn’t figure out how to turn that off so I just didn’t mess with it. But every night ... read more
Business response:
Dear Reyna, Thank you for choosing to stay at Extended Stay America and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit and liked our location close to the Meadows Convention Center. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these issues to our attention. It was our pleasure to host your visit, and we look forward to seeing you soon.Sincerely,Hotel M... read more
Rapporto qualita prezzo suficente se ci fosse stato qualcosa in piu per colazione
Business response:
Dear Nicola, We appreciate your feedback and are glad you found value in your stay. While our breakfast offerings may not have met your expectations, we are committed to providing our guests with a comfortable and affordable experience. Your input helps us improve, and we will consider ways to enhance our breakfast options in the future. Thank you for choosing us for your accommodation needs, and we hope to welcome you back for another pleasant stay.Sincerely,Hotel Management
We stayed for 4 days , 3 nights . Yes the pool is closed . The breakfast is a breakfast to go .. so coffee and muffin however since our room was equipped with a top stove . We requested frying pan/plates and forks. There was a minor inconvenience and the employee was really great and assisted us. Great service from Front desk . No alarms went off during our stay ! The location was really convenient. The bus(320) to new york is right across the hotel . Very accessible ! Over all please for our length of stay and would stay ag... read more
Business response:
Dear Tanya, We are delighted you enjoyed your four-day stay at Extended Stay America! While the pool was closed and breakfast options were limited, we are glad our staff could accommodate your requests for kitchen items. It is fantastic to hear you experienced excellent service from our front desk team. Thank you for highlighting our convenient location and accessibility. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,547 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.