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Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We were walk in customers, and had seen the room available for $99 on Expedia. The fellow at the desk charged me $125, and when I questioned him about it he said he could not give me the lower rate. We had to go out to our car, make the reservation on Expedia, and then wait about 15 minutes for it to show up on his system. And, it should be clear that there is a $25 pet fee, which seems like a lot. Finally, the sheets were very scratchy and the room was very noisy.
Business response:
Susan, thank you for choosing to stay with us. We are sorry for the service issues you encountered while here. We will share your concerns with the appropriate team to ensure this does not repeat. We will also address to be more clear about the charges going forward. We appreciate your feedback and hope to welcome you back soon. Sincerely, Hotel Management
Very clean and staff was extremely accommodating to our needs
Business response:
Elizabeth, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Good stay !!, close to the bus station and good service
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,488 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.