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Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice until we were woken up by a barking dog in the next room that sounded like it was next to my headboard. We didn’t get Into our room till 130 am and this happened at 730
Business response:
Melossa, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the noise you experienced and regret the inconvenience it caused. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
it was great except they charged me for the room. even though i pre paid hotel.com called them they said they would refund the charge.
Business response:
Williams, thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your stay with us. Also, if your charges are unresolved, please feel free to reach out our front desk. It was a pleasure to have you here, and we look forward to your next stay. Sincerely, Hotel Management
No Frills, but Good for Pet Owners Overall experience was OK. The location was good. The room itself was satisfactory. All the basics. Although, the AC unit was extremely noisy and made it hard to sleep. The internet was super slow at 1mbps. The breakfast was lacking - only some coffee and muffins. They accept pets which is why we selected this hotel. We took our two dogs with us.
Business response:
Thank you for your recent stay at Extended Stay America and for bringing along your furry friend! Pets are always welcome at our hotel, so we are thrilled you and your pet enjoyed your stay with us. We value your feedback as it will help us improve our facilities moving forward. Thank you once again for your feedback. We hope to welcome you and your pet back soon. Sincerely, Hotel Management
When I check in they give me a dirty room when i ask because i need a 2 beds room they don’t do nothing about it, no body try to offer me a different room
Business response:
Melvin, thank you for reviewing your experience. We are so sorry for not being able to give you the room of your choice and for our staff not being attentive enough to you. To make sure this doesn't happen again, we are actively working with our team to improve our guest experience. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Sincerely, Hotel Management
I chose this simply due to location to my needs and because I was late in booking my trip. Given the choice to do it again, I would have chosen anywhere else. It was clean, but the elevators and hallways smelled of whatever was around hours ago, whether delivery pizza or weed. They advertise the kitchen area then give you no plates or silverware to use. The mattress was in definite need of replacement. You need to bring your room towels for the pool area but good luck knowing that before you get in. The grab and go breakfast... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Greatest place to stay , clean room and quiet,,I will recommend to a friend
Business response:
Thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Thanks for the recommendation. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for sharing your kind rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Proximity to major highways was a plus. The pool being cold ( expected heated pool with the cold weather) was disappointing
Business response:
Thank you for choosing Extended Stay America for your stay. We are happy to know that you liked our convenient location, but we are sorry for not meeting your expectations with our pool. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,488 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.