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Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Incredible room. Amazing staff. Great Location. Definitely will come again.
Business response:
Emre, thank you for the glowing of Extended Stay America. We are glad to know you enjoyed your well-kept room and loved our ideal location. It was a pleasure to have you here, and we look forward to your return visit. Sincerely, Hotel Management
Business response:
Tom, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
No real housekeeping it'spretty much do it yourself. The breakfast is only coffee and little packaged muffins. Everything else was fine.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay. Please know, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Flávia, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Naz, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Shadiyah, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Room is big but not very clean
Business response:
Shahrbanoo, thank you for sharing your feedback. Although you had an overall pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Hotel lobby was just average. It was just an average hotel not what im use to. Im use to more like a 4-5 star hotel. I get what i paid for.
Business response:
We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
There was a strong smell in the room. It was so bad I had to get a febreeze to mask it. There were no sheets for the pullout couch, just a pillow. The wifi is only good for 5 guests even though we were 6 in the room and booked it for 6 people. We went down to get muffins as that is the only thing they serve for breakfast at 8:45am and there were none left even though at check-in the attendant said they served until 9:30am. Will not be going back.
Business response:
Vanoushka, thank you for being our guest. We are sorry for the cleanliness issues you had in your room. Your feedback has been discussed with our housekeeping team to deep clean the room to remove the odor. Also, your comments with regards to our grab-and-go breakfast not being well-stocked have been shared with the concerned team to improve our future guests’ experiences. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,488 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.