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Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Nicole, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Nirav, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Not much for breakfast. Had difficulty finding it. Other than that it was nice and convenient for us
Business response:
Kevin, thank you for choosing our hotel. We are pleased to know you liked had a pleasant time with us, but we are sorry for the difficulty you experienced during your visit and that we missed meeting some of your expectations in regards to the breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast offerings. We hope to host you back in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
No frills! No fuss! I like the hotel because its a nice place to sleep. It's a basic, clean hotel in a great location! A bus stop is literally across the street to get into NYC! $8.50 round trip! Lots of restaurants and a movie theater are all in walking distance. You could even walk to Walmart!
Business response:
Clara, thank you for the excellent review of Extended Stay America. We're thrilled to know you loved our well-maintained hotel and that our wonderful location was convenient for you.It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I paid through hotels.com that time already but they almost double charge from my credit card too
Business response:
Thank you for being our guest and for taking the time to leave feedback. We apologize for the misunderstanding regarding your bill. We're sorry our team did not provide you with a clear explanation of the charges during the check-in process. We do require a credit card or debit card for incidentals. We place a hold on the account to make sure that the card is valid, which is a standard industry practice. In the event no incidentals are incurred, we release the holdback into your account. Depending on your banking institution... read more
Business response:
Howard, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Good hotel, for a great price, close to the city. Very convenient hotel, located very close to the Lincoln Tunnel. Stores and food all around the hotel. Great stay all around and service. Only thing was a few rooms down had a very serious party going inside it which was very loud, but harmless, just keep us up a little. And after midnight outside was little too remote even though it was so close to so many things, it was right next to a main Highway, it felt didnt after midnight. Will stay again for sure!
Business response:
Tad, thanks for choosing Extended Stay America on your visit to our city. We are delighted to know you had a great time with us and that our convenient location was the highlight of your entire stay. Thank you once more for your comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Unhappy Room was small for 3 people. Hall on 5th floor always smelled of marijuana in a non smoking hotel. 11pm they decided to sort all the glass waking our daughter, which wasn’t fun.
Business response:
We apologize for the unpleasant experience. We will investigate your concerns and follow up appropriately. Thank you for being our guest and for letting us know. Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,488 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.