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Extended Stay America Select Suites - Akron - South
- Hotels
- Akron, OH
About this business
Location details
3325 Fortuna Dr, Akron, OH, 44312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Spartan - Road Noise - Poor Lighting They don't hide anything. Why pay for amenities you don't use is their moto. Room was newer and clean. Staff very professional. Very near the interstate highway. Too loud for me. Lighting was messed up - either all had to on or none. All ceiling can lights - seemed harsh. Price was right. Will not stay here again.
Business response:
Thank you for sharing your customer insight with us. We take all guest feedback seriously and continue to improve our customer experience. We wish you the best.
I feel so comfortable while staying here! Great! The staffs are no better! I arrived 1 am. Rick did great job checking me in. Anthony is considerate as well. Their manager is also friendly and always willing to be of help. This hotel is suitable for people like me, travelling on business trip but would stay for one week above. I myself pretty much enjoy cooking, cause I can pick whatever I like and make it my own taste. So Value Place is a perfect match. The door security is important and good. Parking is easy and visible. P... read more
Business response:
We truly appreciate you taking the time to share the experience of your recent stay. We are pleased that we were able to provide an exceptional stay for you and we hope to welcome you back the next time you are in Akron.
Nice, clean and secure hotel. With the exception of one extremely rude member of the staff (Jen), it was a pleasant expereince. All other members of the staff were very helpful and nice. Jen and the regional manager's attitude are the only reason I can't give it a 5 star rating!!
Business response:
We appreciate you sharing your thoughts about your experience with us. We apologize for the inconveniences you experienced during your stay but are glad you found most of your stay to be a positive experience. We hope to welcome you back to the area soon.
Don't pay for what you don't use. Great neighborhood. Plentiful grocery stores, gas stations, and fast food within a 5 minute drive. Minimalist room with basics for the single/double traveler. Primary negatives are front desk rarely someone was available, had to purchase wifi, and had wood floors therefore you could hear everyone above you moving around.
Business response:
The Value Place team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, safe and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again!
Good extended stay The hotel staff were very friendly. The room is an extended stay. You pay for the services you want and its a great place. The staff even helped lower the original price for us.
Business response:
We are glad to hear your room met your needs and you enjoyed your stay at Value Place. Thank you for sharing your thoughts and we hope to see you back again soon.
Staff was never at the front desk and the whole building and outside was terribly nasty dirty. I was there 3 months, paying every Friday for 1 week....someone at the front desk messed up my Booking registration and I ended up getting the police 🚔 called on me and kicked out
Business response:
Dear Guest, We sincerely apologize for the inconvenience and distress you experienced during your stay with us. The concerns you shared regarding front desk availability and cleanliness throughout the property are concerning. We also regret for the frustration caused due to the error in your reservation handling. We regret that this situation escalated and caused you discomfort. Please know that we will be reviewing these issues with our staff to ensure proper communication, accuracy, and cleanliness moving forward. Your fee... read more
The whole place was dirty from the time you stepped into the hallway and elevator. We were not in our room for ten minutes before we seen a cockroach running on the wall. Corner of bed frame had a built up pile of hair, food, and dirt. Staff was friendly at check in but that was the only positive thing I can say about our stay. Check out was at 11:00am at 10:30 at a staff member was pounding on the door asking if we planned on staying another night when I informed him we only booked 1 night he said ok reminder you need to be... read more
Business response:
Dear Ron, We’re very sorry for the disappointing experience you had during your stay. What you described does not reflect our usual standards, and we completely understand how unpleasant this must have been. Cleanliness and guest comfort are priorities for us, and we will be addressing your comments with our teams to ensure proper follow-up. We’re also sorry for the way the checkout reminder was handled and will review this with our staff to ensure better communication and courtesy in the future. We appreciate you bringing t... read more
Upon checking in, there no one @ the front desk. After waiting 5-6 minutes. I called the front desk number listed on the counter. I recieved a very rude response. . When he finally arrived he indifferent and no apology. Further my wife is handicapped. I asked the front desk if possible would you assign a room near the front entrance. He ignored my request and assigned a room way in the back of the long hall. Later I went bask to the front desk as we were low on TP, and again the gentlemen was no were to be found. Will think ... read more
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the service shortcomings you experienced during your stay. We regret that your request for a room near the entrance, especially considering your wife’s accessibility needs, was not honored. We are also sorry for the inconvenience caused when you needed additional supplies. This is not the level of care we strive to provide, and your comments have been shared with our team for immediate review and follow-up. Your experience matters, a... read more
The Usual Extended Stay experience Room was OK, had the necessities, but there were a few roaches to ruin the overall clean feel of the place.
Frequently asked questions about Extended Stay America Select Suites - Akron - South
How is Extended Stay America Select Suites - Akron - South rated?
Extended Stay America Select Suites - Akron - South has a 3.2 star rating with 768 reviews.
When is Extended Stay America Select Suites - Akron - South open?
Extended Stay America Select Suites - Akron - South is open now. It will close tomorrow at 12:00 a.m.