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Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
- Hotels
- Alpharetta, GA
About this business
Location details
3331 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your generous rating. We are glad you liked most of our aspects and overall had a great stay. It was a pleasure serving you, and we look forward to welcoming you in the near future. Sincerely, Hotel Management
The best of it is the nice staff. The rest is how is described, something that I consider is good. The breakfast is simple. The gym too, but is available mostly for aerobics.
Business response:
Thank you for posting your kind review of Extended Stay America. It was a pleasure to read about the service you received from our staff. They will be pleased to learn their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit our area. Sincerely, Hotel Management
Accommodation to fit everyone's wish list Price was average for area but the quality and bells and whistles we're the best. Unbelievably clean from parking lot to room, helpful staff and alot of included in the price extras like dishes, toaster, cutting boards, pots n pans exc....The room was large separated nicely to feel as a bedroom, sitting area w couch, chair and tv stand, kitchen w bar and 2 barstool along w a table n 2 chairs or nice work desk and big closet area.....will not regret booking w this location it is GREAT
Business response:
Kim, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back. Sincerely, Hotel Management
Great price for my stay First I needed to ask for permission so that I can enter the lobby after 5pm. Breakfast was just muffins and Nature Valley granola bars. Waffle house just next door Internet is basic but I was still able watch my Kodi movies with no problem No Hair dryer in the room. But the price is great if you don't mind the little things
Business response:
Tim, thank you for staying at Extended Stay America. We are glad to read you had a pleasant time with us and that you liked our affordable rates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Rude The lady told me I had to pay $250.00 Deposit When I informed her the internet stated $100.00 she stated I just need you to swipe any card it not going to charge so The 1st room they put me in smelled like smoke and Dog hair was everywhere. The second room the pull out bed had Chips in the inside When needed more sheets and towels ,and wash rags she had a attitude She gave me 2 raggedy pillows that where balled up Once we started putting the sheets on the bed there where hair and stains on them so we requested new ones ... read more
Business response:
Katrina, please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with my Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will consider giving us another opportunity to serve you. Sincerely, Hotel Management
Can’t Complain... OK, Maybe I Did Once For the price it’s not too bad. The stovetop in our room didn’t work, so we had to make tacos in the oven. Not very easy. Was told the next morning maintenance would check it out, later that evening found out maintenance didn’t have time to look. After having paid for 5 nights, that’s not what you want to hear. They did offer to switch our room, late in the game; having a toddler, with lots of stuff and checking out shortly, that wasn’t an option. They did make good on the inconvenience... read more
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Business response:
Krishnakumar, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Business response:
Ariel, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
sorry
Business response:
Ernest, thank you for being our guest. We are glad to know you had a good time here and were satisfied with all that we offer. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East has a 4.3 star rating with 727 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East is open now. It will close tomorrow at 12:00 a.m.