Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East

Business response:

Denise, thank you for the glowing review of Extended Stay America and for sharing your feedback with future travelers. It's a pleasure to know you liked our affordable rates as well as our fully-equipped kitchenette facility. We are also pleased you were impressed by the service provided by our courteous front desk staff. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and leaving your review. We are glad you had a pleasant stay and that you were happy with our accommodation and amenities. However, we regret any inconvenience you may have had. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Angela, thank you for taking the time to post a nice review of Extended Stay America. We are pleased that you had a good night's sleep and that you started your day refreshed. We always want our guests to have a comfortable experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management 

Business response:

Askia, thank you for choosing us and for taking the time to post a review. We are glad you had a pleasant stay overall. However, we apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We hope to have a chance to welcome you back and redeem ourselves. Sincerely, Hotel Management 

Business response:

Jeremy, thank you for posting a review about your experience at Extended Stay America. We are thrilled to read you liked everything we had to offer and that you had a comfortable stay with us. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management