Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East

Business response:

Askia, thank you for choosing us and for taking the time to post a review. We are glad you had a pleasant stay overall. However, we apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We hope to have a chance to welcome you back and redeem ourselves. Sincerely, Hotel Management 

Business response:

Jeremy, thank you for posting a review about your experience at Extended Stay America. We are thrilled to read you liked everything we had to offer and that you had a comfortable stay with us. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management 

Business response:

Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Joel, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Laura, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Mallory, thank you for reviewing your stay at Extended Stay America. We are delighted to read that Bonita went a step beyond to make your stay more comfortable. Your compliments will surely be shared with her. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Julie, thank you for sharing your feedback. It is important for our guests to have a great experience, and we are delighted to know our hospitality and great service exceeded your expectations. Your compliments will be shared with our team as it will surely bring a smile on their faces. Thank you again for recommending us to future travelers, and we look forward to welcoming you back whenever your travels bring you back to the area. Sincerely, Hotel Management