This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
- Hotels
- Alpharetta, GA
About this business
Location details
3331 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location was great, hotel and room were very clean and staff was friendly. Thanks
Quick easy and to the point. Had a better experience here than I did at a Sonesta that was double the price and a member to.
Business response:
Dear Shannon, Thank you for being our guest and reviewing your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
location, spacious room, kitchenette
Business response:
Dear Nader, it was a pleasure having you as our guest at Extended Stay America. We are pleased that our ideal location and comfortable accommodations exceeded your expectations and made for a more memorable stay. We are glad you could take advantage of our fully equipped kitchen. Thank you again for including us in your travel plans. We look forward to your next visit.Sincerely,Hotel Management
not in great condition.
Business response:
Dear Kavitha, we are disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations. Sincerely, Hotel Management
This property is just old. The whole building smells dank. Mattresses are old, key cards don't work, locks on the door are broken, and breakfast is iffy. You might get coffee, you might not.
Business response:
Dear Maria, we were sorry to read you had several issues during your stay, and we are grateful for your patience. We can assure you that what you experienced is not acceptable by our standards. We will be taking the proper action as we are committed to providing every guest with a wonderful experience. We hope you will return the next time your travels bring you this way. Sincerely, Hotel Management
Tub and sink over used Needs to be replaced
Business response:
Dear Larry, thank you for choosing our hotel for your visit. While we are glad, as per the ratings, that you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East has a 4.3 star rating with 741 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East is open now. It will close tomorrow at 12:00 a.m.