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Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
- Hotels
- Alpharetta, GA
About this business
Location details
3331 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dont stay here! We asked for a bottom floor...and we got it! The room was plain nothing colored just brown. The bed was terrible. There were no dishes or plates and when we asked they said they were out. The bedding was rough and stiff and hard. The free breakfast was coffee and oatmeal a few muffins, nothing like advertised. When we arrived at 12 at night we were greeted by a big man who made his self too friendly and way to close. Guess he was a regular or something. The water faucet in the shower did not work good, you ei... read more
Business response:
Thank you for being our guest and posting your feedback. We are truly sorry the condition of your accommodations was not up to par, and we did not meet your expectations regarding amenities and breakfast offerings. We certainly understand your frustration and are grateful for your patience. We will address your concerns with our respective teams to ensure these are taken care of and not repeated. We have also noted your comment regarding our complimentary grab-and-go breakfast for any future changes. We hope you will change ... read more
The property was surprisingly well kept and clean. It's an older property and its difficult keep old properties looking clean. That said, a few upgrades to the cabinets and/or appliances in the rooms, wouldn't hurt. And the A/C in my particular room (329) was incredibly loud! I actually ended up letting it run throughout the day to keep the room cool so that I could turn it off at night. Reason being and as I mentioned before, it was so loud that it kept waking me up whenever it would 'kick on'. I did mention this to the hos... read more
Business response:
Joseph, our gratitude for reviewing your stay at Extended Stay America. We are happy your stay was enjoyable, and you were especially pleased with the cleanliness of our property. It is also good to learn about the excellent service you received from our staff. However, we are sorry the noise from the air conditioner caused you challenges. We are grateful for your patience, and we will share this with the appropriate individual to take the necessary action. It was a pleasure to have you as our guest, and we hope to see you a... read more
Nice receptionist during the night
Room was tired and run down.
Business response:
Mary, thank you for your candid review. We regret that you felt our accommodations needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. Sincerely, Hotel Management
The location was near my job.
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East has a 4.3 star rating with 741 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East is open now. It will close tomorrow at 12:00 a.m.