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Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
- Hotels
- Alpharetta, GA
About this business
Property Location When you stay at Extended Stay America Atlanta - Alpharetta - Rock Mill Road in Alpharetta, you'll be in the business district and convenient to North Point Mall and Avalon. This hotel is within the vicinity of Verizon Wireless Amphitheater and Golf Club of Georgia.Rooms Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Intern... read more
Location details
1950 Rock Mill Rd., Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not bad 😁
Business response:
Rena, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Too smokey at entry ways. Breakfast items not worth it. Noisy neighbors.
Business response:
Thank you for your recent visit to our hotel and for your online review. We apologize for the noise issues you experienced during your stay. Our front desk is staffed 24 hours a day, so we would have been happy to address this issue if you had alerted us. Also, we have shared your feedback regarding our grab-and-go-breakfast with the Brand Leaders to assist them when determining new breakfast offerings for future implementation. Please give us the opportunity to make a much better impression on a future stay. Sincerely, Hote... read more
The staff was awesome, they answered all my questions. The hotel itself is in need of updating. The carpets clean yet old and dreary looking. Maybe a touch of paint that is more on the lift me up side instead of the put me out of my misery please. This hotel since it is a hotel that more than likely would bring families to stay there should be more lively. The city of Alpharetta is a beautiful city and I don’t think this hotel is in the same mode as the city’s beauty. There are other hotels in the same vicinity that I believ... read more
Business response:
Thank you for choosing Extended Stay America. We are happy to know you liked the service provided by our staff, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area, and we are confident you will have a much better experience. Sincerely, Hotel Management
Check your linens Room was not very clean, found hair in the bed and towels, common areas not well kept
Business response:
We are truly sorry for the cleanliness issue you experienced in your room and regret the inconvenience it caused. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. We are very sorry and hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
Nice location shopping all around right off the exti
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed our prime location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Bad smell on bedroom, they offer breakfast but is just coffee and bagged muffins, poor conditions.
Business response:
Please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the odor issue you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
安全なエリアで、食事や買い物にも困りません。清潔なキッチン、冷蔵庫、電子レンジがあるので長期滞在に便利です。ドライヤーは無かったと思います。タオル交換やルームクリーニング週一回である事は理解しないといけません。また、部屋が一階だったのでフロアにゴミを捨てるところやランドリーがあり便利でしてた。洗濯は一回4ドルかかります。フロントで25セントに両替可能です。フロントの対応時間が7〜23時の為チェックインは時間内にする必要があります。Free Wifi なのですが毎日登録する必要があり、端末が多くて長期滞在の際面倒でした。朝食のコーヒーとインスタントオートミール、マフィン等な事もあったので便利でした。
Business response:
Aki, thank you for being a guest at Extended Stay America. We are delighted to know you liked having a fully-equipped kitchen to cook your own meals and that you liked our convenient location as it was perfect for your needs. Your business is appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
I really like staying here. It's quiet and economical. The staff is always friendly and helpful.
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind compliments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. has a 4.2 star rating with 1,065 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. is open now. It will close tomorrow at 12:00 a.m.