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Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
- Hotels
- Alpharetta, GA
About this business
Property Location When you stay at Extended Stay America Atlanta - Alpharetta - Rock Mill Road in Alpharetta, you'll be in the business district and convenient to North Point Mall and Avalon. This hotel is within the vicinity of Verizon Wireless Amphitheater and Golf Club of Georgia.Rooms Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Intern... read more
Location details
1950 Rock Mill Rd., Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointed No room service.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize you were not informed of our housekeeping policy. Housekeeping is done with guests are staying eight days or more. Guests staying fewer than eight days can request it for a nominal fee. In response to your feedback, I am sharing your review with upper management. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opp... read more
Great Great . Room was clean . Nice area . Hard to find though but overall great would stay again
Business response:
I'm glad to read from your review on how great your stay was. It's pleasing to read that you had a comfortable experience with us. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Great for when you are looking for a clean affordable place to sleep, Location is within reasonable driving distance to many Atlanta, GA attractions.
Business response:
Thank you for taking the time to write a review. I am glad to read that you took advantage of our convenient location. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Simple no frills hotel Average hotel. Very noisy on first floor breakfast sub par
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Additionally, I will work with our front desk staff to ensure we are closely monitoring the noise levels in our hotel. Still, I am glad to read that you had a satisfactory stay overall. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in th... read more
Serous about business I stay here frequently. I prefer an arrangement with no housekeeping service coming into my room. And it is much quieter than most hotels in the area -- very few families, Hotlanta partiers, and no youth athletic groups, etc. The staff is very helpful and friendly.
Business response:
Thank you for taking the time to write a review of your stay. It’s great to read that we were able to accommodate your needs with our friendly customer service and quiet atmosphere! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
We were given a non-smoking room and then was told by the front desk that our room would smell like smoke because one half of every hallway are smoking rooms. Also the "extended stay" part advertized having a fully stocked kitchen in each room, however all the items are not in the room when you arive. We had to check them out from the front desk, then they gave us a coffee maker that did not work. Needless to saw our plans of enjoying some meals in were quickly ruined. On the plus side the water pressure was nice! And it was... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based on their needs, all kitchen utensils are available upon request. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as making sure they are functioning properly. Additiona... read more
The staff was nice but the hotel was aged. My room had a musty/old smoky smell. Also when I went to bed I had to discard one of the blankets because it had other peoples' hair all over it. I told the staff and the response whew and I'm so sorry about that. Also the breakfast was picked over and pretty skimpy.
Business response:
Thank you for sharing your experience with us. I appreciate your comments about our staff; however, please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are reviewing our room inspection procedures as well as making sure our grab-and-go breakfast is properly stocked. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience... read more
Old Building Poor Stay Our stay was uncomfortable old felt damp in our room. Not a good stay.
Business response:
Your review for our hotel was recently brought to my attention. Please know that we are sincerely sorry that you did not have a comfortable stay. To make sure this doesn't happen again, I am inspecting all rooms and will make sure we are implementing preventative maintenance procedures. Thank you very much for bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. has a 4.2 star rating with 1,044 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. is open now. It will close tomorrow at 12:00 a.m.