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Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
- Hotels
- Alpharetta, GA
About this business
Property Location When you stay at Extended Stay America Atlanta - Alpharetta - Rock Mill Road in Alpharetta, you'll be in the business district and convenient to North Point Mall and Avalon. This hotel is within the vicinity of Verizon Wireless Amphitheater and Golf Club of Georgia.Rooms Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Intern... read more
Location details
1950 Rock Mill Rd., Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Simple no frills hotel Average hotel. Very noisy on first floor breakfast sub par
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Additionally, I will work with our front desk staff to ensure we are closely monitoring the noise levels in our hotel. Still, I am glad to read that you had a satisfactory stay overall. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in th... read more
Serous about business I stay here frequently. I prefer an arrangement with no housekeeping service coming into my room. And it is much quieter than most hotels in the area -- very few families, Hotlanta partiers, and no youth athletic groups, etc. The staff is very helpful and friendly.
Business response:
Thank you for taking the time to write a review of your stay. It’s great to read that we were able to accommodate your needs with our friendly customer service and quiet atmosphere! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
We were given a non-smoking room and then was told by the front desk that our room would smell like smoke because one half of every hallway are smoking rooms. Also the "extended stay" part advertized having a fully stocked kitchen in each room, however all the items are not in the room when you arive. We had to check them out from the front desk, then they gave us a coffee maker that did not work. Needless to saw our plans of enjoying some meals in were quickly ruined. On the plus side the water pressure was nice! And it was... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based on their needs, all kitchen utensils are available upon request. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as making sure they are functioning properly. Additiona... read more
The staff was nice but the hotel was aged. My room had a musty/old smoky smell. Also when I went to bed I had to discard one of the blankets because it had other peoples' hair all over it. I told the staff and the response whew and I'm so sorry about that. Also the breakfast was picked over and pretty skimpy.
Business response:
Thank you for sharing your experience with us. I appreciate your comments about our staff; however, please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are reviewing our room inspection procedures as well as making sure our grab-and-go breakfast is properly stocked. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience... read more
Old Building Poor Stay Our stay was uncomfortable old felt damp in our room. Not a good stay.
Business response:
Your review for our hotel was recently brought to my attention. Please know that we are sincerely sorry that you did not have a comfortable stay. To make sure this doesn't happen again, I am inspecting all rooms and will make sure we are implementing preventative maintenance procedures. Thank you very much for bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Pretty basic 2 star hotel I wasn't expecting much at all. The free wifi was extremely slow, but it was free, so I guess that's ok. The room had a musty smell and almost no way to get rid of it. The bed was decently comfortable. Overall it's essentially what I expected, no surprises.
Business response:
Thank you for providing us with details about your stay. We appreciate the kind comments about our spacious rooms; however, I apologize that we were unable to exceed your expectations. Your comments were reviewed by the staff, and we will make sure we are thoroughly inspecting rooms prior to guest arrivals. I will also speak to our Internet provider to make sure your experience is not repeated. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you wi... read more
March This was a pretty good day. Room needs to be vacuumed before each new guest I was just. Also no folding mirrors in the whole place. Would be nice to have that.
Business response:
Thank you so much for sharing your experience with us. We appreciate you letting us know about the housekeeping issues you experienced. We are sorry for these issues, but are pleased to read that you had a pleasant stay overall. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Good experience Good price for the value and part of town.
Business response:
The staff and I read your review, and would like to thank you for writing such great comments. I’m so pleased to read that you found our hotel to be a good value! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. has a 4.2 star rating with 1,066 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. is open now. It will close tomorrow at 12:00 a.m.