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Extended Stay America Select Suites - Atlanta - Buckhead
- Hotels
- Atlanta, GA
About this business
Location details
3967 Peachtree Rd., Atlanta, GA, 30319, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended Stay a disappointment Friendly staff. No sense of urgency from anyone. Non-smoking room smelled of smoke and pot. When i arrived there was trash in the stairwell with a pizza box and partially eaten slices lying in the hall. Noisy inside the hallways and outside. Great location and nice staff. I was surprised to find this location to be one of the pricier facilities - not sure what to think of others. Probably wouldnt stay here again.
Business response:
Scott, thank you for choosing Extended Stay America. We are glad you loved our location and were impressed with our courteous associates. However, we are sorry for the difficulties you encountered. On rare occasions, we have guests who do not adhere to the property rules concerning smoke and noise, which can be challenging for all concerned. We appreciate you bringing this to our attention. Your feedback has also been shared with our housekeeping team to address the problems you outlined. We know that this stay may not have ... read more
Train Hotel This hotel is dated. Needs to be upgraded. Next door to Marta Station so you can hear the train running all night. If you just need a place to stay overnight, chose this place. If you need long term accommodations book someplace else.
Business response:
Thank you for being our guest. We are sorry you were disappointed with the condition of our hotel. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We also regret the train noise you encountered. We have rooms located in different areas of our hotel that might be better suited for light sleepers, and we will be happy to accommodate you with one of these rooms should it be available. We hope you will return so we can make it up to you. Sincerely... read more
Business response:
Thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Business response:
Paul, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Lauren, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Stay was great management was great..Very clean...Terrance Was exceptional!!!
Business response:
Stan, thank you for posting a review so future travelers can read about your excellent experience here at Extended Stay America. It was a delight to know how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our amenities. Thank you once again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Jonathan, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I love this hotel. Really nice staff on duty & clean rooms.
Business response:
John, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you once more for being our guest and we look forward to seeing you in the future. Sincerely, Hotel Management
Business response:
Jessica, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Buckhead
How is Extended Stay America Select Suites - Atlanta - Buckhead rated?
Extended Stay America Select Suites - Atlanta - Buckhead has a 4.3 star rating with 1,187 reviews.
When is Extended Stay America Select Suites - Atlanta - Buckhead open?
Extended Stay America Select Suites - Atlanta - Buckhead is open now. It will close tomorrow at 12:00 a.m.