Extended Stay America Select Suites - Atlanta - Buckhead

Business response:

Dear KATHY, Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our excellent location close to the train station made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay.Sincerely,Hotel Management 

Business response:

Dear luz, Thank you for mentioning the warm hospitality you received from our staff! We are delighted to read you were satisfied with our location, parking, and complimentary breakfast. Although your experience was excellent up to that point, we are deeply disappointed that we failed in other aspects of your stay. We follow the most rigorous industry standards regarding our suites' cleanliness and pest control. Still, your room will be inspected professionally and treated as a precaution. We value your feedback and hope to h... read more

Business response:

Thank you 

Business response:

Dear Christopher, thank you for your recent stay and your candid feedback. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. Thank you again for your feedback, and we would love to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you. We appreciate you staying with us and hope to see you again. 

Business response:

Thank you for taking the time to let us know how we are doing. Have a great day! 

Business response:

Jackson, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management