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Extended Stay America Select Suites - Atlanta - Buckhead
- Hotels
- Atlanta, GA
About this business
Location details
3967 Peachtree Rd., Atlanta, GA, 30319, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was friendly and when I needed a little extra help getting the TV going and laundry detergent they were very accommodating. As it relates to the facility itself I was very disappointed. The whole place smells like stale damp cigarettes and needs some major TLC. A 'grab and go" breakfast was suppose to be provided daily, but for the first 3 days only beat up granola bars (nature's valley} were available on the 4th day packaged muffins showed up, day five oatmeal showed up. Coffee was available each day. Fruit never ... read more
Business response:
Thank you for being our guest. We are pleased you liked the service delivered by our associates, but we are sorry for the cleanliness issue you encountered. We have shared your comments with the housekeeping team to be more diligent in their efforts going forward. We are also sorry for not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We hope to host you again in the future so that we can provide you with a much better experience... read more
access is easy, close to everything , staff was helpful and pleasant
Business response:
Thank you for taking the time to share about your stay. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Close to transportation and restaurants, staff very helpful. Especially Tedra.
The air conditioning was leaking the room smelled horrible
Business response:
Thank you for choosing to stay with us. We're sorry for the smell you experienced due to the HVAC unit in your accommodations. Please be assured that we have discussed your feedback with our maintenance team to fix the problem you mentioned. We have also asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Muy bueno
Business response:
Thank you for choosing Extended Stay America and for the perfect rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Staff was very nice. Room is clean and shower has very good pressure.
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are delighted to know you were impressed with our well-appointed room and that you also appreciated our associates. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Bed will leave you with a bad back! Terrible bed, terrible smell. Smell could be from residence food, but regardless it wasn't pleasant. For the price, I found better options.
Business response:
Thank you for posting a review of your stay. We're sorry for the odor you experienced while you were here. Your feedback has been shared with our housekeeping team, and we're working with them so we can redouble our efforts to remove the smell from our property. We also regret the inconvenience you had due to your bed. Kindly note, our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We hope you will consider a return visit so we can make it u... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Buckhead
How is Extended Stay America Select Suites - Atlanta - Buckhead rated?
Extended Stay America Select Suites - Atlanta - Buckhead has a 3.3 star rating with 1,853 reviews.
When is Extended Stay America Select Suites - Atlanta - Buckhead open?
Extended Stay America Select Suites - Atlanta - Buckhead is open now. It will close tomorrow at 12:00 a.m.